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Look over my shoulder!

These are the pages that I found interesting today, March 27, 2025. More importantly, these are the pages that I thought you should know about today!

Look over my shoulder!

9 CRM trends for 2025: AI reshapes the customer equation
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Deep vs. Wide: How Agentforce Compares Against Platform-Agnostic AI
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Salesforce AI Agents: Sentience, Empathy, and the Future of Human-AI Collaboration
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VIBE Selling: Revolutionizing Sales with Conversational AI
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The BIMI Way: A New Set Of Tools For Brands That Send Authenticated Emails
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Getting Email And Revenue On One Page: The Metrics Are Not Always Easy
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The AI agent playbook: When, where, and how to deploy AI in your marketing strategy
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Analyzing the Fastest-Growing Software Category I’ve Ever Seen
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The hidden power of unanswerable questions
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How To Create Meaningful Connections By Asking Great Questions
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10 Ways To Make Ethical AI: Insights from the Anitab.org Responsible AI Forum
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These 9 Subtle Soft Skills Will Make or Break Your Success as a Founder
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W.A.I.T. Before You Speak — and Make Every Conversation More Impactful
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How to win in the AI era: Ship a feature every week, embrace technical debt, ruthlessly cut scope, and create magic your competitors can't copy
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How to Integrate AI Into Your Workflow Without Losing the Human Touch
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Perfection is Killing Your Brand- Here’s What You Should Do Instead
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The revenue trap: Has customer success lost sight of actual success?
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How to"Fail Fast"
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GoodSellas: 5 Timeless Rules Top Sellers Live By
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The open source Model Context Protocol was just updated — here’s why it’s a big deal
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AI Prototyping Tutorial for PMs, Designers, and Engineers
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Curiosity: How You Think Makes All the Difference
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Audience segmentation tools for smarter marketing
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B2B customer service: Why manufacturers MUST make support a priority
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