Email Intelligence is an automated process that uses machine learning and statistical data to provide insights into customer behavior. It helps businesses understand how recipients respond to and interact with their sales emails and marketing campaigns. By analyzing these interactions, marketing and sales teams can refine their messaging over time, leading to more personalized communication, higher conversion rates, and increased sales.

Email Intelligence can also involve using AI to categorize and prioritize emails, making it easier for teams to manage their inboxes efficiently. This includes auto-tagging emails based on their content and metadata, ensuring that each message is categorized appropriately. Additionally, Email Intelligence can help with email outreach by automating follow-ups and optimizing send times for better engagement.