This post was most recently updated on July 26th, 2013
Contact Center Solutions
Drishti-Soft Solutions Pvt. Ltd., developer of: Ameyo Communication Suite
Enghouse Interactive, developer of: Multi-Channel Contact Center Solutions
Five9, developer of: Virtual Call Center
Foniva, developer of: Foniva Contact Center Software
inContact, Inc., developer of: inContact Platform
NewVoiceMedia, developer of: ContactWorld
Noble Systems Corporation, developer of: TouchStar Call Center System
Verint Systems Inc., developer of: Enterprise Intelligence Solutions
Workforce Analytics
Enkata, developer of: Enkata
Envision Telephony, Inc., developer of: Envision Performance Suite™
Call Center Outsourcing
Fused Solutions, developer of: KnowPlex
Sitel, developer of: Sitel Sourcing
Sykes Enterprises, developer of: SYKES Contact Center
Predictive Dialing
InsideSales.com, developer of: PowerDialer
TelStar Hosted Services, Inc., developer of: TelStar
Call Recording
Calltrunk, developer of: Calltrunk
ContactPoint, LLC, developer of: LogMyCalls
TriVium Systems, Inc., developer of: CallAnalyst
Telemarketing
Quality System Solutions, Ltd., developer of: Call Pro CRM
Virtual PBX
j2 Global Communications, developer of: Onebox
VOIP
Invox Corp., developer of: PBX plus
j2 Global Communications, developer of: eVoice
Natterbox, developer of: Natterbox
RingByName, developer of: RingByName
Telcentris, Inc., developer of: VoxOx
Any questions? Let me know!
Do you think I missed one? Let me know!
Do you use one of these CRM solutions? Share your experience in a comment on that page!