This review was last updated by
This CRM Review examines Zoho Subscriptions
In-Depth CRM Review
|Zoho Corporation Pvt. Ltd.|
|4141 Hacienda Drive|
|Pleasanton, CA 94588-8566|
|CRM Taxonomy:||CRM – Cloud|
|Seats:||Small Business/SMB/Small Enterprise|
About the Company:
The art of software.
Software is our craft and our passion. At Zoho, we create beautiful software to solve business problems. We believe that software is the ultimate product of the mind and the hands, so our products are forged by craftsmen, rather than churned out by machines.
But as much as we love building beautiful software, we think our people and company culture are our most important assets. Our engineers spend years mastering their craft, bringing together decades of engineering expertise to produce a real work of art. When you choose Zoho, you get more than just a single product or a tightly integrated suite. You get our commitment to continuous refinement and to improving your experience. And you get our relentless devotion to your satisfaction.
A focus on what matters.
Zoho is committed to spending your money wisely. We invest more in product development and customer support than in sales and marketing. It always struck us as paradoxical to charge the customer extra for the privilege of marketing back to them. By keeping our cost of attracting customers low, we keep our prices affordable and pass the savings onto our users. We’re gentle in our sales approach, so we don’t push our people to push you. You won’t find us trying to endlessly upsell you, or buying your loyalty through multi-year contracts. And with growth that regularly outstrips our competitors, we know that this model works.
A private company with – a public vision.
We’ve stayed private and we’ve never taken other people’s money. Neither will change. This keeps us independent and beholden to only the customer, permitting a long term view to naturally unfold. We are private, but far from small. With nearly 5,000 employees across the globe, our style of unconventional thinking seems to have paid off. Our investment in people is a vital part of our R&D edge. We have a comprehensive program to hire high school students and train them – a program we call Zoho University. Over 15% of our engineers come from this program. Not only is the program good for our company, it is also good for the communities we live in.
Free from prying eyes.
The decision to value customer privacy isn’t one you make after watching which way the wind blows. It must stem from prior belief, perhaps even dogma. This is exactly why we made the decision more than two decades ago that we weren’t going to sell ads inside our products, not even within the free editions. We’re not interested in tracking your clicks to feed the marketing monster. We will make our money the traditional way—bringing you valuable software that you are happy to pay us for. So why did we make this choice to put privacy first? Simple. We valued our privacy; we figured you would, too. And that’s why we’ve prided ourselves on being ahead of the curve when it comes to government regulations about privacy; we don’t need to be told what good business should look like.
A product to meet every need.
Over the years, we’ve crafted dozens of products with equal fervor. Now they are even available under one single integrated suite, Zoho One, that can put a business completely on the cloud. Unlike our competitors, who periodically wake up to discover gaping product holes that they must now fill urgently with acquisitions to reassure their shareholders, we craft our portfolio with patience and anticipation. Our strategy is born from the realization that the vast majority of acquisitions fail, and it’s the customer that pays the price. Many of our products were developed to meet our own needs—for Zoho itself runs entirely on Zoho. This means our software often must fail us, before it can fail you.
About the Product:
Scalable subscription billing software
Subscription billing platform, built to handle the entire customer subscription life cycle. Automate billing, handle customer subscriptions, analyze metrics, and get paid on time, every time.
Take charge of your customer’s subscription billing life cycle
Automate your subscription billing, maintain subscriptions smoothly, receive payments on time, and analyze where your business stands – all under one roof.
- Subscription Billing – Do away with manually sending invoices. Automate your invoicing and send out professional-looking invoices for each subscription renewal with no manual effort.
- Payment Processing – Give customers multiple payment options and yourself a better chance of getting paid on time. Zoho Subscriptions offers a wealth of payment options including cash, credit cards, checks, and ACH.
- Subscription Handling – Set up your products your way: add pricing plans, top them up with add-ons, and slip in some coupon offerings. Add multiple billing cycles and frequencies to manage multiple subscriptions.
- Business Metrics – The key to business growth is knowing where you stand. With 30+ instant analytic reports, always see how well your business is performing using metrics like MRR, churn rate, and LTV of a customer.
- Billing Automation – Send notifications or emails to your service or customer when any event occurs using Webhooks. For example: Send a customized email whenever a customer’s subscription is about to expire.
- Developer APIs – With the help of our powerful REST APIs, tightly integrate Zoho Subscriptions with your website or app and customize it to meet your business’s needs.
Step onto the best subscription billing platform
Zoho Subscriptions offers out-of-the-box integrations to help you control all the key aspects of your subscription business.
Ready-to-use, PCI-compliant hosted payment pages
Collect payments with customizable hosted payment pages.
Subscription billing on the road
Zoho Subscriptions is available for iOS and Android so that you don’t have to leave your billing to your desk while you travel.
The cost of Zoho Subscriptions ranges from $39 per organization per month to $199 per organization per month. For complete details, see:
Of course, Zoho Subscriptions is included in the Zoho One Suite!
For a proper demo of this CRM solution:
For a proper demo of this CRM solution, just try the free test account.
Rich’s View of Zoho Subscriptions:
To instantly view the complete In-Depth Review of this CRM solution, download the Kindle version from our page at Amazon.com (Coming soon!)!
This review is undergoing a major update and should be available real soon now!
Go ahead, get a second opinion!
I have never claimed to be the only source of CRM software reviews. If you would like an alternative view of this CRM solution, here are some links that you can visit. However, if you are looking for totally independent, no BS! CRM reviews, I will look forward to working with you when you get back to my site!
If you are considering this program, you should also look at these other solutions:
Rich’s Recommended Web Sites:
Still have questions about Zoho Subscriptions? Just leave a comment below!