This review was last updated
This CRM Review examines ZOHO Meeting.
In-Depth CRM Review
4900 Hopyard Road
Pleasanton, CA 94588-7100
CRM Category: Field Sales Support – Cloud
Sub-Category: Sales Presentations
Seats: Small Business
About the Company:
Zoho.com offers a comprehensive suite of award-winning online business, productivity & collaboration applications. Customers use Zoho Applications to run their business processes, manage their information and be more productive while at the office or on the go, without having to worry about expensive or outdated hardware or software.
To date, Zoho.com has launched 25+ online applications — from CRM to Mail, Office Suite, Project Management, Invoicing, Web conferencing and more. Zoho has received numerous awards, including an InfoWorld 2009 “Product of the Year” award, a 2008 PC World “25 Most Innovative Products Award” and a 2007 TechCrunch “Best Enterprise Start-up.“
Zoho.com is a division of Zoho Corporation, a privately-held and profitable company. With offices in CA, Austin, Chennai, Yokohama and Beijing, Zoho Corporation serves the technology needs of more than 6 million customers worldwide.
About the Product:
Zoho Meeting brings you full featured web conferencing experience.
- Unlimited Online Meetings
- Multiple Platform & Browser Support
- Desktop PlugIn
- Secured Web Meeting
- Firewall & Proxy Support
- Integration with Other Services
- Zoho Meeting for Google Apps
- Audio Conferencing
- Meet Now – Click & Share Instantly
- Switch Presenter
- Embed Meeting in Website
- Instant Chat Collaboration
- Remote Desktop Control
- 100% Browser based Joining
- Categorized Reports
- Track your Web Meetings
- Multi-Language & TimeZone Support
- Manage Organization
- Customized Viewing Options
- Auto-Zoom & Multi-Monitor Support
Unlimited Online Meetings
Meet online, provide product demos, sales presentations, online training, team meetings and much more anywhere at anytime. Just sign up for Zoho Meeting and conduct unlimited number of meetings with your customers, clients and team members. Collaborate globally, reduce travel time & cost, increase turn over, and grow your business smarter.
Connect Across Platforms from your Favorite Browser
Zoho Meeting supports all versions of Windows, Mac and Linux OS. Online meetings can be conducted between any combination of platforms (Windows-Mac, Mac-Linux, Linux-Windows etc.), which does not require any settings to tweak with the Participants. Zoho Meeting is also compatible with all popular browsers such as, Internet Explorer (IE 6.0+), Firefox (FF 2.0+), Safari, Google Chrome, etc.
Say No to Downloads with 100% Browser based Joining
Most comfortable and easy way of joining from your favorite browser without any downloads or installations. Now, you can join meetings from any kind of platforms like Windows, Mac, Linux, iPad, iPod, Google Chrome OS etc. Just an internet connection and a web browser makes you view Presenter’s desktop.
Conduct Highly Secured Online Meetings
All transmissions take place through Industry Standard Security using SSL/128-bit AES encryption protocols. This is the same standard used in Online Banking and Payment transactions. When you try to start meeting you may be asked for the security confirmation from the browser, which is 100% secure to do with. You will be intimated before sharing your desktop, so that the desktop is shared with your knowledge and assurance.
No Setting Hassles for Firewall and Proxy Networks
Zoho Meeting works very well behind all proxy network connections. The connection process a breeze whatever be the firewall or proxy configuration at both ends. This ease of firewall traversal helps you to do better online meeting session by avoiding unnecessary technical hassles of allowing exceptions in proxy or firewall configuration. It also doesn’t compromise internet security though.
Automatic Zoom View & Multi-Monitor Support
With the most comfortable viewing experience, Participants can view your desktop screen best fitting to their PC resolution automatically. Participants can also change the zoom view and switch to actual size of your screen. Zoho Meeting supports multiple monitor computer, so that Participant chooses monitor to view the different screen.
Instant Remote Control
Give customers hands-on experience of your product, rather than just showing them what to do. Give control of your desktop to customer and let him do it by himself. You can grant and get back the remote control of your computer to any Participant at any time during the meeting. This enhances the product demonstration to your reputed prospects.
Switch Presenter & Share Demo
Give sales presentation or product demo to customers, along with your remote colleague. Instantly switch the screen sharing with a specific attendee on the fly of meeting and give a shared product demonstration or sales presentation to customers. Being the Host, you can choose the Participant to switch the desktop sharing.
Manage Meetings with Viewing Options
In a case like giving a demo or presentation, Participants will only be viewing the remote screen, but on the other hand, like during a team meeting, there is a need to switch presenter on the fly of meeting. Zoho Meeting helps your Participants to manage remote screen viewing with different options namely ‘View Only’ and ‘View and Present’ modes. Participants can opt their preference while joining the meeting.
Click & Share Desktop Instantly
Sometime you may need to meet clients in a single stroke, for which, just go for a click and share desktop with in a few seconds. Invite your client from meeting toolbar and collaborate instantly. By this way, you will skip scheduling process like providing the meeting details, topic, agenda, participants email Id, meeting time, etc., and then start meeting session to share your desktop.
Embed and Meet from your Website
Zoho Meeting helps you reach large audience quickly by just pasting a code snippet in your website or blog. Let customers join meeting session from your company’s website by embedding scheduled meeting widget. This makes it more easy, safe and comfortable from your customers’ perspective with focus of attention and branding on your service.
Quick Launch using Desktop PlugIn
Being a sales representative or support demonstrator, you will have to provide demo each hour. Opening up the web browser each time and scheduling meetings is harder and time consuming task. Make it simple with Zoho Meeting Desktop Plug-in. Get quick access to meetings like scheduling, starting, joining, or even resuming previous session from your desktop. Currently desktop plug-in is available for Windows and Mac PCs.
Host Controlled Audio Conferencing
Zoho Meeting enables you to make audio conferencing through phone or from computer using VOIP. Audio conference details will be sent along with the invitation email, so that Participants can join audio conference easily. Zoho Meeting also provides enhanced audio conferencing add-on, with added features like mute participants, record conference, lock conference etc.
Better Collaboration with Instant Chat
Integrated instant messenger helps you to collaborate in a better way on the fly of meeting and also across other Zoho services. You can send chat messages to all your Participants and discuss in a smarter way during the meeting. Interact with all the Participants and make everyone share their ideas during meeting.
Track Meetings & Meet Customers at Right Time
Schedule a future meeting and track it via different Zoho Meeting settings available. Add meetings to your favorite Calendar App, ensure your invitation email delivery to meeting Participants, get reminded by email even just before your meeting. Track your scheduled meetings easily with Zoho Meeting and meet your customers at the right time.
Multi-Language and Timezone Support
Think globally and act locally. Zoho Meeting supports for about 19 languages. You can opt for your preferred language using settings. Simultaneously you can also choose your preferred time zone, so that meetings can be scheduled based on your settings. Meeting invitation emails will be sent based on the language and time zone settings. You can change the settings at any time.
Categorized Session Reports
Get categorized reports of meeting sessions conducted during the chosen time span. You can also view the detailed report for a specific session, to get the session information like meeting start and end time, meeting Participants, session duration, etc. Corporate Administrators have access to view the list of meetings conducted by the individual organization members.
Re-brand and Retain Company’s Environment
Corporate user can customize Zoho Meeting and rebrand yourself with company name, logo, portal address etc. Easy and simple way of re-branding helps to stay with your company’s environment. Retain and expand your brand for the meetings conducted with all your prospects.
Manage your Organization in a Smart Way
Organization Administrator can manage the organization portal with customized company profile. Administrator has access to corporate account, so that it is easy to manage the organization users, assign meetings to members and view the categorized reports of all meetings conducted by other members.
Zoho Meeting for Google Apps
Using Google Apps for your business? Zoho Meeting works seamlessly with Google Apps making it easy to collaborate, communicate and share information. Whether it’s Google Contacts or Calendar, it is tightly linked with your Meeting account.
Better Integration with other Services
Seamless integration with other Software Services provides you easy to meet and collaborate in a better way with remote Participants. Zoho Meeting extends its online meeting feature to other Services like Zoho CRM, Google Calendar, Zoho Calendar, Zoho Chat, and Google Apps. Get connected across Services and meet online in a smart way.
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Rich’s View of ZOHO Meeting:
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If you are considering this program, you should also look at these other CRM solutions:
Adobe Systems, developer of Adobe Connect
BeamYourScreen GmbH, developer of Mikogo
Cisco Systems, Inc., developer of Cisco WebEx Meetings
Citrix Online, LLC, developer of GoToMeeting
FuzeBox, Inc., developer of FuzeBox
LogMeIn, Inc., developer of Join.me
Simulāt, Inc., developer of Vyew
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