Last Updated on 7 months by RichBohn
This CRM Review examines Zoho Desktop Central
In-Depth CRM Review – Desktop Central
|Zoho Corporation Pvt. Ltd.|
|6800 Burleson Road, Building 310, Suite 200|
|Austin, TX 78744-2325|
|Toll Free:||(877) 834-4428|
|CRM Stack:||CRM Cloud|
About the Company:
Serious Software, Friendly Company.
Software is our craft and our passion. At Zoho, we create beautiful software to solve business problems. We believe that software is the ultimate product of the mind and the hands.
But as much as we love building beautiful software, we think our people and company culture are our most important assets. Our engineers spend years mastering their craft, bringing together decades of engineering expertise to produce a real work of art. When you choose Zoho, you get more than just a single product or a tightly integrated suite. You get our commitment to continuous refinement and to improving your experience. And you get our relentless devotion to your satisfaction.
A focus on what matters.
Zoho is committed to spending your money wisely. We invest more in product development and customer support than in sales and marketing. It always struck us as paradoxical to charge the customer extra for the privilege of marketing back to them. By keeping our cost of attracting customers low, we keep our prices affordable and pass the savings onto our users.
We’re gentle in our sales approach, so we don’t push our people to push you. You won’t find us trying to endlessly upsell you, or buying your loyalty through multi-year contracts. And with growth that regularly outstrips our competitors, we know that this model works.
A private company with a public vision.
We’ve stayed private and we’ve never taken other people’s money. Neither will change. This keeps us independent and beholden to only the customer, permitting a long-term view to naturally unfold. We are private, but far from small. With nearly 7,000 employees across the globe, our style of unconventional thinking seems to have paid off.
Our investment in people is a vital part of our R&D edge. We have a comprehensive program to hire high school students and train them – a program we call Zoho Shttps://www.zohoschools.com/chools of Learning. Over 15% of our engineers come from this program. Not only is the program good for our company, it is also good for the communities we live in.
Free from prying eyes.
The decision to value customer privacy isn’t one you make after watching which way the wind blows. It must stem from prior belief, perhaps even dogma. This is exactly why we made the decision more than two decades ago that we weren’t going to sell ads inside our products, not even within the free editions. We’re not interested in tracking your clicks to feed the marketing monster. We will make our money the traditional way—bringing you valuable software that you are happy to pay us for.
So why did we make this choice to put privacy first? Simple. We valued our privacy; we figured you would, too. And that’s why we’ve prided ourselves on being ahead of the curve when it comes to government regulations about privacy; we don’t need to be told what good business should look like.
A product to meet every need.
Over the years, we’ve crafted dozens of products with equal fervor. Now they are even available under one single integrated suite, Zoho One, that can put a business completely on the cloud. Unlike our competitors, who periodically wake up to discover gaping product holes that they must now fill urgently with acquisitions to reassure their shareholders, we craft our portfolio with patience and anticipation.
Our strategy is born from the realization that the vast majority of acquisitions fail, and it’s the customer that pays the price. Many of our products were developed to meet our own needs—for Zoho itself runs entirely on Zoho. This means our software often must fail us, before it can fail you.
About the Product:
Embrace unified endpoint management the SaaS way!
Desktop Central Cloud ensures 360-degree endpoint management and security of your IT network. Monitor, manage, and remotely troubleshoot all endpoints at ease from this cloud-based Unified Endpoint Management (UEM) solution.
Cloud-based unified endpoint management solution
This software as a service (SaaS) model ensures that all your desktops, laptops, smartphones, and tablets are controlled and secured efficiently from a single console.
- End-to-end patch management – Automate patch deployment related to OS and third-party applications.
- Real-time asset management – Monitor and manage all of your IT assets. Simplify device and application management.
- Instant applications deployment – Simplify software distribution to install and uninstall software using built-in templates.
- Enforce maximum endpoint security – Deploy security and management configurations to all network users and devices.
- Remote system management – Instantly troubleshoot remote devices via remote desktop sharing capabilities.
- Built-in analytics and reporting – Monitor and detect anomalies by looking at the numerous reports offered.
Work from anywhere, any time, and manage all your endpoints 24/7!
Perform activities like installing agents on new computers, retiring computers from the network, patch deployment, and much more—all from your mobile phone.
For a proper demo of this CRM solution:
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Rich’s View of Zoho Desktop Central:
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