This review was last updated by
This CRM Review examines WhatsApp
In-Depth CRM Review
|1601 Willow Road|
|Menlo Park, CA 94025|
|CRM Taxonomy:||Cloud CRM|
About the Company:
WhatsApp started as an alternative to SMS. Our product now supports sending and receiving a variety of media: text, photos, videos, documents, and location, as well as voice calls. Our messages and calls are secured with end-to-end encryption, meaning that no third party including WhatsApp can read or listen to them. Behind every product decision is our desire to let people communicate anywhere in the world without barriers.
WhatsApp was founded by Jan Koum and Brian Acton who had previously spent 20 years combined at Yahoo. WhatsApp joined Facebook in 2014, but continues to operate as a separate app with a laser focus on building a messaging service that works fast and reliably anywhere in the world.
More than 2 billion people in over 180 countries use WhatsApp1 to stay in touch with friends and family, anytime and anywhere. WhatsApp is free2 and offers simple, secure, reliable messaging and calling, available on phones all over the world.
- And yes, the name WhatsApp is a pun on the phrase What’s Up.
- Data charges may apply.
About the Product:
Simple, Reliable Messaging
Message your friends and family for free*. WhatsApp uses your phone’s Internet connection to send messages so you can avoid SMS fees.
- Data charges may apply. Contact your provider for details.
Groups to keep in touch
Keep in touch with the groups of people that matter the most, like your family or coworkers. With group chats, you can share messages, photos, and videos with up to 256 people at once. You can also name your group, mute or customize notifications, and more.
With voice calls, you can talk to your friends and family for free, even if they’re in another country. And with free video calls, you can have face-to-face conversations for when voice or text just isn’t enough. WhatsApp voice and video calls use your phone’s Internet connection, instead of your cell plan’s voice minutes, so you don’t have to worry about expensive calling charges.
Keep the Conversation Going
With WhatsApp on the web and desktop, you can seamlessly sync all of your chats to your computer so that you can chat on whatever device is most convenient for you. Download the desktop app or visit web.whatsapp.com to get started.
Security by Default
Some of your most personal moments are shared on WhatsApp, which is why we built end-to-end encryption into the latest versions of our app. When end-to-end encrypted, your messages and calls are secured so only you and the person you’re communicating with can read or listen to them, and nobody in between, not even WhatsApp.
For complete pricing details, please contact the company directly.
For a proper demo of this CRM solution:
For a proper demo of this CRM solution, just download the app.
Rich’s View of WhatsApp:
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