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This CRM Review examines Top Producer CRM.
In-Depth CRM Review
Top Producer CRM
Top Producer Systems Company
Suite #300 10271 Shellbridge Way
Richmond, British Columbia V6X 2W8
CRM Category: Field Sales Support – Cloud
Vertical Solution: 53121 – Real Estate Agents and Brokers
Seats: Small/Medium Business
About the Company:
Top Producer® is North America’s leading provider of marketing and lead generation systems for Real Estate Professionals, offering a full range of leading-edge, integrated contact management, lead generation, lead incubation, postcard marketing and web marketing solutions.
For over 20 years, we have been dedicated to helping real estate professionals succeed, adapting our systems to address even the most pressing challenges of the industry. Our systems have been rigorously tested and proven by the real estate industry to increase leads and sales.
Our team is committed to offering our clients an unparalleled customer service and technical support experience, and to setting the standard for sales and marketing systems for Real Estate Professionals.
Top Producer Systems is operated by Move, Inc., the leader in online real estate.
Move, Inc. (MOVE) trades on the NASDAQ.
About the Product:
Top Producer CRM™
74% of clients will give you a referral if you stay in touch.*
Build referrals and build your business with real estate’s most intuitive real estate customer contact management (CRM) software for agents and brokers.
*NAR 2010 Profile of Home Buyers and Sellers
Referrals are the lifeblood of real estate, and satisfied clients are your best source of new business. And because 90% of leads are closed between the 2nd and 12th contact, staying in touch is critical to your success – and that’s what Top Producer does better than anyone else. Top Producer keeps your sales pipeline running smoothly with automated, PERSONALIZED follow-up on a regular schedule, and you don’t need a PhD to use it.
It’s fast. It’s in the cloud. It’s easy, and it makes follow-up a breeze.
Say hello to the new Top Producer.
Manage Your Business in Minutes
You’re a busy agent with a busy schedule, and sometimes, finding time to live your life in-between appointments can be difficult. Now, it doesn’t have to. Because Top Producer is a cloud-based contact management solution, you’ll be able to manage your business in minutes from any touch screen mobile device or desktop with our new HTML5 interface. And rest easy, because you’ll never have to worry about missing out on new business again with SMS lead alerts delivered right to your mobile device. Top Producer is real estate software for agents and brokers that’s built to work for you, not the other way around – and it’ll help you put the “LIFE” back into your work/life balance.
An intelligent pipeline
Nurture your leads and turn more into clients – on the fly – with our enhanced wrap up and contextual coaching. You can qualify your lead in seconds on your mobile device, tablet or desktop and move them to the next stage in your sales pipeline.
Stay One-Step-Ahead with Contextual Coaching
People buy people long before they buy a product, and Top Producer helps you connect in a personal, meaningful way. Top Producer’s Contextual Coaching asks you if you want to follow up with a client, how you’d like to do it, and when to schedule the activity – all in plain English that’s easy to understand. Manage a customer, schedule the next step, and send a personalized piece of follow-up in less than a minute – no cumbersome menus and screens to navigate, and no clunky canned messages. You’ll engage your customers with real-time decisions, lively conversation, and genuine communication from one human being to another.
Integrate Seamlessly with Outlook and Google™
Top Producer’s real estate database eliminates the hassles of duplicate data entry and lets you synchronize your contacts and calendar through seamless integration with Outlook and Google™. Synchronization’s fast, and when you’re done, you’ll be able to view and manage all your contacts right from your smartphone or tablet, easily and painlessly. Whew. Real Estate contact management just got a lot easier with Top Producer.
Join the Social Conversation
Your friends. Your family. Your sphere. They’re on Facebook®, they’re on Twitter®, and they’re talking. And now, you can join the conversation when appropriate with Top Producer’s Social Media toolset. Stay engaged through one-click access to notes, follow-up AND posts from Facebook® and Twitter® for every contact in your database. You’ll never forget a birthday or important milestone again, and in the process, you’ll make sure that your clients will never forget you.
Manage Leads from National Sites including realtor.com®
You get leads from a lot of places, and Top Producer gives you one place to manage them all. Plus, Top Producer integrates seamlessly with real estate’s most viewed site, and the site that consumers come back to most, realtor.com®***. Make the consumer connection online, and use Top Producer to help turn that initial internet real estate lead into another satisfied customer.
***comScore Media Metrix, August 2011
Keep Your Clients Safe and Your Business Secure
We’ll give you the peace of mind you need by protecting your data with multiple layers of data encryption, and safeguard against single-device failure with multiple storage units. And to provide additional levels of security for you and your clients, we secure your information with multi-level intrusion detection systems and up-to-the-minute virus scans. Plus we back up all your data hourly, daily and weekly to ensure you’ll have access to it when you need it.
Powerful Marketing, Online and Offline
Top Producer CRM isn’t just a best-in-class client follow-up solution, it’s also a powerful real estate marketing machine. The system is designed to help you generate business, online and offline, with automated real estate drip marketing systems that include postcard campaigns, flyers and hundreds of letters that you can customize to your clients. Creating campaigns is easy, and once you’re done, you can print, save and email right from the application. It’s an all-inclusive solution that helps you be a more efficient real estate agent.
Manage All Your Listings and All Your Closings, Easily
Multiple listings mean multiple closings, and Top Producer CRM has you covered. You’ll make sure every client you have is your most important one, because Top Producer CRM comes fully equipped with Listing and Closing action plans and real estate CMA’s. Built with your busy schedule in mind, these plans automatically remind you about critical tasks you need to complete so you stay on track. Plus, the system gives your clients online access to their transaction; your clients can log-in and see all that you do to ensure that they get to closing smoothly and efficiently. Top Producer CRM lets you put the “customer” back in “customer service,” and it’ll help you turn your listings and closings into more referrals.
Plug into Your MLS and Supercharge Your Productivity
Top Producer CRM even has a plugin that links you directly into your MLS. The Top Connector plugin automatically imports MLS comparable data and photos for you, so you’ll be able to create stunning buyer and seller presentations with a few simple clicks. Top Connector puts the power of your MLS to work for you, so you’ll spend less time creating documents, and more time getting clients.
For complete pricing details, please contact the company directly.
For a proper demo of this CRM solution:
For a proper demo of this CRM solution, please contact the company directly.
Rich’s View of Top Producer CRM:
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