This review was last updated
This CRM Review examines Synchroteam.
In-Depth CRM Review
CRM Category: Customer Support – Cloud/iPhone/Android/Blackberry
Sub-Category: Field Sales Support
Seats: Small Enterprise
About the Company:
The history of Synchroteam starts with mobile terminals, called “personal assistants” at the time, with one objective: to make business data available to mobile users when they are away from their computer.
Since the creation of Synchroteam in 2000, we have earned the confidence of many large companies through our ability to manage information and make it mobile, with unprecedented reliability, usability, and security.
Today, Synchroteam is a key player in France, Europe and the World, focusing exclusively on information management and mobility.
Synchroteam allows its customers, no matter what their size, to adopt mobile technologies and to make information available in real time from their data center right up to the place of action.
With our software solutions, our customers can offer innovative services, optimize and strengthen their existing investments, bring together existing valuable data, and securely extend the reach of critical information to remote users. They also enjoy a true competitive advantage in terms of costs, flexibility, and productivity.
Our solution Mobile Factory® offers services to insure a successful integration and deployment.
Synchroteam’s employees are all mobile experts and high-level consultants with extensive experience in integrating and providing mobile solutions to businesses.
Precision, commitment, understanding, and friendliness are the foundations of our philosophy. Our team is our best asset. That is why we value them so deeply.
We are constantly innovating so that we can offer our customers top-of-the-line products and professional services designed to ensure the fluidity and mobility of information within a company
About the Product:
Dashboard: Your daily activity at a glance
Business moves fast and one always needs a place to quickly see what’s going on without having to dig deep.
We provide a complete job summary with up to the minute job counts in function of job status. There is also a handy Activity view that illustrates past, current and upcoming job assignments.
Dispatch Quickly, and Efficiently
We want to make the hardest parts of your job, easy.
Planning job assignments and dispatching can be a nightmare. It shouldn’t be.
With a complete view of any day’s operations, you can instantly see who is booked when and for how long. With resize, drag and drop capability, it only takes a few seconds to perform job scheduling and assignement. You can even re-assign jobs or change their duration by dragging them over to a different technician, and stretching them to match the correct duration.
Don’t forget that you and your technicians see the same information at all times – it is continually updated. Our smart refresh technology will let you know as soon as a change has occured and update the display accordingly.
Enterprise Class Job Reporting Functionality
We don’t pretend to know how you want technicians to report on work completed.
That is why we provide you with a fully customizable job reporting facility. You can have 2 job report templates
or you can have 257.
Every report model will have the data you need to evaluate and understand your business operations.
For complete pricing details, please see:
For a proper demo of this CRM solution:
For a proper demo of this CRM solution, please see:
Rich’s View of Synchroteam:
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