In-Depth CRM Review

SurveyMonkey

SurveyMonkey Inc. 285 Hamilton Avenue Suite 500 Palo Alto, CA 94301-2580

Telephone: Toll Free: Fax: Email: Web: http://www.surveymonkey.com/

CRM Category: Marketing Support – Cloud Sub-Category: Marketing Research Seats: Small Enterprise

About the Company:

SurveyMonkey Inc. is the world’s largest survey company, helping customers collect over 1.5 million online survey responses every day. SurveyMonkey has revolutionized the way people give and take feedback, making it accessible, easy and affordable for everyone. The company was founded in 1999 with a focus on helping people make better decisions, and has built technology based on over 10 years of experience in survey methodology and web development. Customers include 99% of the Fortune 500, academic institutions, small businesses, HR departments and neighborhood soccer leagues everywhere. The company has over 150 employees throughout the United States and Portugal, with headquarters in Palo Alto, CA.

About the Product:

Features that work hard so you don’t have to.

Easy question creation

With 15 question types including rating scales, multiple choice, and more, it’s easy to create online surveys from scratch. Or, choose certified questions from Question Bank, our library of question templates.

Custom branding

Customize the look and feel of your surveys. Add your logo, company name, colors, and images. Create your own survey URL and send respondents to a promotional landing page upon survey completion.

Advanced features

Get the data you need with required questions and response validation. Eliminate bias with random assignment (A/B testing) and randomization. Create interactive surveys with skip logic and question piping.

Reach the right people

Need the insights of moms in Texas or the general US population? SurveyMonkey Audience gives you access to millions of respondents ready to provide the answers you need to make critical decisions.

Collect responses

Gather responses with one handy URL by including your link on emails, websites, Twitter, Facebook, and more. All of our survey templates meet Section 508 accessibility standards. Plus, they look great on just about any device.

Robust reporting

Gain insights with real-time charts and graphs, slice and dice data with filters and cross tabs, and download results with a variety of export options. Get the most out of your data and act faster.

Price:

For complete pricing details, please see:

http://www.surveymonkey.com/pricing_A/

For a proper demo of this CRM solution:

For a proper demo of this CRM solution, please contact the company directly.

Rich’s View of SurveyMonkey:

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