This post was most recently updated on September 22nd, 2015
Last Updated on 5 years by RichBohn
This CRM Review examines Sprout Social.
In-Depth CRM Review
Sprout Social
Sprout Social, Inc.
30 N Racine Avenue, Suite 110
Chicago, IL 60607-2184
Telephone:
Toll Free: (866) 878-3231
Fax:
Email: [email protected]
Web: http://sproutsocial.com/
CRM Category: Selling on the Web – Cloud
Sub-Category: Social CRM
Seats: Small Business
About the Company:
Our team of dedicated engineers, marketers, designers, product specialists and customer service professionals work tirelessly for our customers. Team Sprout also boasts a quirky and culturally diverse combination of personal characteristics and interests. From foodies to fearless travelers to amateur photographers, we share our stories and enrich each other’s lives through teamwork, healthy competition and mutual respect. A sustained love of all things social guides us, day after day. Founded in 2010, Sprout is a private company backed by the venture funds of NEA and Lightbank.
About the Product:
ALL PLANS BOAST THE FOLLOWING POWERFUL FEATURES
Create an exceptional brand experience across networks. Sprout’s collaborative environment ensures smarter, faster and more efficient social communications.
Engagement
Single stream Inbox designed to never miss a message and tasking tools to ensure that no customer goes unanswered.
Publishing
Seamlessly post and schedule your messages to Twitter, Facebook and LinkedIn with Sprout’s powerful tools.
Analytics
Unlimited reporting & exporting across all of your accounts. Profile, group and roll-up reports for high or low level performance data.
Monitoring
Discover what people on social media are saying about your brand through keyword monitoring.
CRM
The complete social relationship at your fingertips with contact records and editable contact notes.
Collaboration
Divvy up the workload amongst the whole team with tasks and collaborate in real-time to see who is immediately available to respond.
HelpDesk
Turn messages into support tickets and ensure complete & expedient customer service with full HelpDesk integration.
Mobile
A cohesive experience for users & teams across multiple social networks, regardless of where they are or what device they are using.
Price:
For complete pricing details, please see:
http://sproutsocial.com/pricing
For a proper demo of this CRM solution:
For a proper demo of this CRM solution, please contact the company directly.
Rich’s View of Sprout Social:
To instantly view the complete In-Depth Review of this CRM solution, download the Kindle version from our page at Amazon.com!
This review is undergoing a major update and should be available real soon now!
Go ahead, Get a second opinion!
I have never claimed to be the only source of CRM software reviews. If you would like an alternative view of this CRM solution, here are some links that you can visit. However, if you are looking for totally independent, no BS! CRM reviews, I will look forward to working with you when you get back to my site!
http://www.pcmag.com/article2/0,2817,2491291,00.asp
Short List:
If you are considering this program, you should also look at these other CRM solutions:
Rich’s Recommended Web Sites
http://sproutsocial.com/insights/
https://twitter.com/sproutsocial
https://plus.google.com/u/0/104397714503958302159/posts
http://www.linkedin.com/company/sprout-social-inc.
https://www.facebook.com/SproutSocialInc
http://www.youtube.com/user/SproutSocial
http://www.slideshare.net/sproutsocial
Rich’s Recommended Reads
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