This review was last updated by
This CRM Review examines Q360™.
In-Depth CRM Review
1111 Stellar Drive
Newmarket, Ontario L3Y 7B8
CRM Category: Field Sales Support – Cloud
Vertical Solution: Professional Services Automation
Seats: Small Enterprise
About the Company:
Excellence in Business Automation for Integration Companies
Solutions360 is the leading provider of Professional Services Automation software, creating One View of the Business™ for customers. Our software platform Q360™ is a tightly integrated system that handles all aspects of an Integration company’s business from sales andproposals through to service and dispatch to invoicing and full accounting. Integrated data means immediate access to reporting and relational information that can drive profitability into >project management and efficiency into business processes.
With more than 20 years of experience we provide proven solutions to help our customers run profitable and productive businesses.
- Solutions360 is the leader in developing software for progressive, growing Integration companies
- Solutions360 serves the Network Infrastructure, Telephony, Audio Visual, Security & Life Safety industries
- Our professional services team represent the most proven best practices in the industry
- Designed for the mid-market; helping companies from 50 to 2,000+ employees grow quickly in a controlled manner
About the Product:
Imagine the power of a single software suite, directly mapped to the needs of your business, with innovative responses to the challenges of Sales Force Automation, Estimating, Inventory Control, Order Fulfillment, Project Management, Resource Scheduling, Service and Dispatch,Accounting and Billing, Q360™ provides you with the power to change and grow.
Q360™ was developed around holistic business process management, and heavily influenced by the most progressive, profitable companies in the industry and their best practices. Experience shows that the marketplace is constantly changing and evolving so we have designed Q360™ as a platform allowing a maximum amount of tailoring to individual business processes while ensuring survivability through future updates of the core software. Q360™ will evolve and support your infrastructure’s growth, freeing you to focus on executing on your business plan.
Our PSA Software Q360™
Welcome to the best way to manage your business.
Q360™ is an innovative professional services automation software platform designed to manage business processes within a growing professional services organization. Imagine the power of a single database, tailored directly to the needs of your business, providing you with the insight and control to manage your critical business operations. Solutions360 understands that data is one of your company’s most valuable assets. Q360™ has the power to unite all of your business processes and empower your employees to find, share and exchange data, regardless of location or subject matter expertise.
Comprehensive Project Management
Q360™’s project management is the central repository for all project information – providing a single, detailed view into the project management and resource management for client projects. The temporary nature of projects requires that feedback on costs need to be real-time in order to be able affect the outcome when problems arise. This is in contrast to ongoing operations where continuous improvements build upon each other.
With Q360™’s Professional Services Automation Software, project planning, setup and tracking are system driven. Projects are driven from re-usable templates giving services organizations repeatable processes representing best practices, greatly increasing project efficiency and profitability.
Q360™ gives project managers access to real-time data including project completion percentages, gross margin, remaining hours, work in progress, budget vs. actual, and profitability analysis. Through this visibility, services professionals gain instant understanding of the overall performance of their project teams and are able to make faster and more effective strategic business decisions.
Optimizing Resource Utilization
Effective Resource Management increases profitability by optimizing utilization and minimizing wasted time. Q360™ provides professional services organizations with powerful resource management tools that enable project managers and resource managers to quickly search for and assign the right resources to projects based on their job roles, skill sets, bill rates, certifications, location, and availability.
Time, Expense and Billing Management
Q360™ streamlines the capture of billable time and expenses and enables rapid and accurate customer billing for hourly, fixed bid, or percentage complete projects. Streamlining theseprocesses increases accuracy in time and expense tracking and capture, while shortening invoice and billing cycle time.
Time and expense records are automatically routed through our workflow for approval and posting. Project Managers have the ability to approve, over-ride, or reject time and expenses. Once approved, an invoice can be created directly within Q360™. Revenue recognition rules ensures a clear differentiation between recognizable revenue for work performed and amounts contractually billable, ensuring an accurate picture of your company’s financial standing.
Q360™ is a single system that is a queue-based, professional services automation workflow application designed for your business to better manage people, projects, and corporate performance. However what differentiates Q360 from other systems, is the ability to provide the last and most integral 20% of the completion cycle, whereas others solutions only provide 80%.
How We Achieve One View and Leverage your Uniqueness – Tailoring the Software
Many software companies talk about flexibility or scalability. Solutions360 can truly make this claim. The foundation of our platform is designed to handle all aspects of a service and projectbased business from sales to project accounting to service dispatch to continuous product and service innovation. While all of our customers come to us with the vision of “one system to manage the whole business”, this means something slightly different to every customer and so it’s important for our product to be flexible, customizable but most importantly scalable. Our customer’s rely on us to ensure the processes or reports they haven’t even thought of yet can be tailored in the system. To learn more about configuring and tailoring Q360™ to match how you do business, click here.
Q360™ is an single system that is a queue-based workflow application designed for your business.
For complete pricing details, please contact the company directly.
For a proper demo of this CRM solution:
For a proper demo of this CRM solution, please contact the company directly.
Rich’s View of Solutions 360:
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