This review was last updated
This CRM Review examines Soffront CRM.
In-Depth CRM Review
Soffront Software, Inc.
45437 Warm Springs Boulevard
Fremont, CA 94539
CRM Category: Strategic Solution – Cloud
Sub-Category: Contact Manager
Seats: Small Business
About the Company:
Soffront Software Inc. is a pioneer in the Customer Relationship Management business since 1992.
Soffront offers the highest adoption rate in the industry. According to a 2011 report by CSO Insights, 38% of the Small & Medium Businesses have achieved 75%+ CRM adoption rates. Whereas Soffront customer survey shows 100% of Soffront customers have achieved 75%+ adoption rates. We attribute our highest adoption rate to two main reasons: End user experience and Ease of customization.
Soffront offers SaaS and on-premise solutions. Check out our customer success stories page and read more about how Soffront helps automate business processes and boosts customers’ overall productivity.
Soffront Software was founded in 1992, by Manu Das. We introduced our customer service software in 1993 – one of the first of its kind. Over the years, during CRM’s nascent period, we pioneered a complete CRM solution for all departments including sales, marketing, customer service, IT and engineering.
We introduced many technology innovations that were unique at that time including drag and drop screen and workflow designers, many-to-many relations, unique reporting, and flexible dashboards. During the early 2000s, when cloud was becoming popular, we introduced one of the first cloud CRM solutions, which has been successfully adopted by hundreds of mid-size and enterprise users.
Over the last 20 years, working with thousands of businesses we have learnt about the challenges they face in automating their sales, marketing, customer service and operations. This deep experience has helped us to constantly update our products for the last 20 years.
About the Product:
Over the years, we realized that small business users often require a simpler alternative to a comprehensive CRM software. We created Soffront Small Business CRM to offer that alternative – a simple, intuitive, and user-friendly CRM for small businesses.
The Most Complete Small Business CRM. Loved By Thousands.
- Get started in minutes with integrated apps to automate sales, marketing, and customer service.
- Pay month to month. No long term contracts. Add additional apps as you grow your business.
- Safe, secured, and completely web based. No need to install any software.
Small Business Applications
- Acquire, retain, and grow leads. Learn More
- Design targeted email campaigns. Learm More
- Track your pipeline and forecasts. Learm More
- Improve your customer life time value. Learm More
- Improve customer loyalty and satisfaction. Learm More
- Share and collaborate using documents. Learm More
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