This review was last updated
This CRM Review examines SmartTouch® CRM.
In-Depth CRM Review
5316 Highway 290 West
Austin, Texas 78735-8945
CRM Category: Field Sales Support – Cloud
Vertical Solution: 53121 – Real Estate Agents and Brokers
Seats: Small/Medium Business
About the Company:
We’re passionate about lead generation and empowering you with smart CRM and marketing automation solutions to grow your business.
Backed by more than 30 years of experience in developing lead generation programs for hundreds of clients, SmartTouch Interactive has set a new standard as a single-source provider of lead generation programs and an integrated CRM and marketing automation solution combined in one powerful platform, SmartTouch®.
SmartTouch gives clients the streamlined power of an integrated sales and marketing automation solution and Lead Cultivation: a proven process we’ve developed to help clients generate, capture, score and nurture leads with “smart touches” — delivering more cost-effective, qualified leads and increasing sales.
The team put their 30 plus years of combined product development and product marketing experience to work to develop SmartTouch, a second generation CRM and marketing automation solution. SmartTouch is the fifth Software-as-a-Service (SaaS) application for SmartTouch co-founder and president, Robert Cowes, who joined forces with CEO, Alan Daniel, an experienced entrepreneur and former client, to create a firm that helps companies grow their business through smart leads, smart touches and smart sales and marketing automation to get solid results.
We have helped a growing roster of clients over the past five years, producing and managing over $20 million in lead generation budgets and producing over 400 e-mail campaigns that have resulted in 100,000 leads and more than $250 million in sales. Our proven methodologies and SmartTouch solutions have driven 12,000 e-mail driven transactions (leads or shopping cart) in just the last 8 months alone.
We are passionate about what we do — and are equally passionate about passing that knowledge to others for success. We help firms that require a multi-touch sales cycle create demand for products and services, and grow their business.
About the Product:
SmartTouch® CRM is a flexible and powerful customer relationship management (CRM) software solution that multiplies results.
Whether you’re looking for a contact management tool to improve pipeline tracking or gather deeper intelligence to increase conversion rates, SmartTouch CRM is a robust tool that offers everything you need to improve your customer relationship management:
- Contact Record Management
- Upload Contacts from Excel
- Sales and Marketing Performance Reporting
- Custom Reporting Dashboard
- Web form & Third-Party Lead
- Integration Notes
- Outlook Integration with Sync
- Form Letters and Contracts
- Sales Automation (Tasks & Alerts)
- Shared Calendar & Task View
- Full Integration
- Hotlist with Alerts of Top
- Prospects with Recent Activity
- Customizable Fields with Clicks
- Entitlements User Level Access
- Document & Content Library
- Trackable E-mails
It’s all about managing your customers and prospects and understanding their needs. Tell us what you need to do and we’ll deliver the smart solutions you need to successfully manage your customer relationships:
- I need to get started using a new CRM to help me manage my contacts. – Tell me how to get started.
- I need to track all customers and prospects activity and a tool to gauge interest levels to improve the sales pipeline. – Give me the keys to CRM success.
- I am ready to purchase a smart CRM solution that offers deeper intelligence and advanced Internet marketing features that convert prospects into buyers, automatically. – Show me the SmartTouch CRM Advantage.
And, since it’s an easy-to-use, software-as-a-service application, you can download, install and immediately start using it without reading a single manual.
The end result is that marketing will be able to effectively nurture leads until they are sales-ready, and sales can spend more time effectively closing business. And executives will be able to get the kind of vital reporting data that’s integral for making smart business decisions.
It’s lead generation — only better.
For complete pricing details, please contact the company directly.
For a proper demo of this CRM solution:
For a proper demo of this CRM solution, please contact the company directly.
Rich’s View of SmartTouch® CRM:
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