In-Depth CRM Review

Sendipede

Sendipede

San Jose, CA

Telephone:
Toll Free: (888) 973-6346
Fax:
Email: Contact Sendipede
Web: http://sendipede.com/

CRM Category: Selling on the Web – Cloud
Sub-Category: Social CRM
Seats: Small Business

About the Company:

Sendipede is the easiest social media marketing system for business. Sendipede is a robust CRM for businesses and marketers to promote, grow and track their brands through the use of Social Media, Email and SMS messaging. Sendipede is the easiest way to grow and build your brand online and is a one-stop-shop for all your marketing needs.

About the Product:

What is Sendipede?

Sendipede is an online marketing service for businesses and marketers to promote, grow and track their brands through the use of Social Media, Email and SMS messaging. Sendipede is the easiest way to grow and build your brand online and is a one-stop-shop for all your marketing needs.

Social Media Marketing

Sendipede is at the cutting edge of Social Media and we understand how Social Media can help draw traffic to your site and enhance your online presence. Here are some of the things you can do with Sendipede:

Post to multiple services at once
Post messages to all the services you use such as Twitter, Facebook Pages, Flickr, WordPress and many more with more being added all the time. We support multiple accounts for each service.

Schedule your social network updates
Plan ahead and schedule your status updates to be posted at the time you choose or set updates to go off at recurring schedules.

Bulk and group messaging
Sendipede makes it easy to send out bulk messges to all your contacts across all social networks at once. E.g. you might want to broadcast a message by posting to the Facebook walls of all your friends at once.

Use Sendipede analytics to track the success of your posts
Sendipede tracks all the messages you send across all the services you’re posting to. Use Sendipede to keep track of likes, shares, views, clicks, referring sites etc.

Read and respond to comments on your Social Network posts using Sendipede
Sendipede pulls in any responses from your Social Media messages and displays them to you in your Message Box. You can respond to comments directly from Sendipede.

Use Email to update all your social networks at once
Using Sendipede, you can create groups containing multiple social network accounts. We provide you with a special email address for each group you create so that you can
post to your social networks via email.

Keep your posts interesting using RSS Feeds
Add your own RSS feeds to Sendipede and discover interesting stories and links to post to your blogs and social networks.

Email Marketing

Sendipede is great for email marketing, and supports all the features you’d expect from an email marketing service including email templates, merge fields, scheduling etc. Below is a list of some of the features we support:

Email Templates
Use one of our professional-looking email templates or create your own.

Email Scheduling
Schedule your emails to be sent at a time you choose to ensure that you generate the most opens/reads for your campaigns.

Personalised Emails and Merge Fields
Use merge fields to replace email placeholders with meaningful values at the time the message is sent. E.g. current date, recipient’s name etc.

Email Tracking and Analytics
We track every email that’s sent and report on opens, unsubscribes, bounces and more.

Allow visitors to your website to subscribe to your emails
You can use our Newsletter Signup widget on your own website to allow visitors to your site to sign up for your newsletter. Visitors will be automatically added to the mailing list you define in Sendipede.

Managing of unsubscribes
Sendipede manages the unsubscribe process for you and ensures that if a recipient chooses to be removed from your mailing list, they won’t receive emails from you again.

Easy importing of contacts
Use Sendipede to import your contacts via a CSV file (from your email client) or from any of the online email services you use. Some of the email services we support include Gmail, Yahoo! Mail and Hotmail.

Recipients can share your emails via Facebook and Twitter
Sendipede gives your emails a viral edge by allowing recipients to share your message via Facebook and Twitter.

SMS Marketing

Sendipede’s SMS functionality is extremely powerful and great for broadcasting bulk SMS messages to anywhere in the world. Some of the things you can do include:

Send SMS texts to anywhere in the world
Sendipede offers a cheap way to send SMS messages to any country and any network provider in the world at extremely low prices.

Receive replies to your SMS texts
You can receive replies to your SMS messages. We’ll also notify you via Email.

Schedule SMS messages to go off at a predetermined time or on a recurring basis
You can schedule texts to be sent at a time you choose or on a recurring schedule. This is very useful for reminders and repetitive tasks.

Analytics

Every message that is sent via Sendipede gets tracked and analysed. We report on various statistics, including the following:

Daily Link Clicks
The number of clicks per day for each link you send out.

Link Referrers
A breakdown of the sites from which your links have been clicked.

Shares, Likes, Comments, Views
Where supported by the social networks and blog platforms we integrate with, we try and retrieve as much analytical data as possible.

Unsubscribes, Opens and Views
When analysing emails, we are able to track such things as how many recipients opened the message or how many unsubscribed.

Twitter Mentions, Comments and more
Sendipede is also able to import any messages related to the message you originally posted, such as comments and mentions on Twitter. You can respond to these comments and mentions directly from Sendipede.

Price:

For complete pricing details, please see:

http://login.sendipede.com/pricing

For a proper demo of this CRM solution:

For a proper demo of this CRM solution, please contact the company directly.

Rich’s View of Sendipede:

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