Last Updated on 7 years by RichBohn
This CRM Review examines Selfservice Virtual Assistants.
In-Depth CRM Review
Selfservice Virtual Assistants
The Selfservice Company
118 Gore Road
Telephone: +44 (0) 1425 614 070
Toll Free: (347) 480-1648
CRM Category: Field Sales Support – Cloud
Sub-Category: Virtual Assistant
Seats: Small Business
About the Company:
Every member of the SelfService Company team is guided by the same set of core principles. They are part of our DNA, and the basis for everything we do.
Whether we’re communicating with each other, our clients, or our clients’ customers, we communicate with clarity and honesty. There are no hidden agendas. We don’t talk to hear ourselves talk, but speak with intention of achieving goals, overcoming roadblocks, and adding value.
We bring our strength, our talents and our innovation to the table. We share our ideas and our skills with our colleagues. We believe in the power of the team.
Our clients set the boundaries, but we determine our limits, if and when they apply. We surprise our clients and colleagues with our dedication. We strive to exceed their expectations and aim to blow their minds.
We stand on a foundation of accountability and teamwork. We know what our responsibilities are, regardless of our job descriptions. When difficulties arise, we will make it right. Whatever it takes.
WE ARE EAGER & AMBITIOUS
Our unique qualities and individual motivations blend together and create the fuel that drives our ambition to lead our industry.
WE ARE OPEN & TRANSPARENT
Doing the right thing includes sharing every relevant detail. We take a natural, critical look at our business, and use open communication to lead to meaningful decisions.
WE ARE FLEXIBLE & FAST
The world is constantly changing. So are we. In this race, it’s all about staying ahead of the pack.
WE ARE INNOVATIVE & CREATIVE
We take a critical look at existing solutions and apply them in new ways. We also consistently seek new solutions and creative
About the Product:
SelfService Company: Your guide for the customer journey
SelfService Company is the leading provider of Virtual Assistant technologies that guide successful online customer journeys
SelfService Company is pioneering the development of technologies that allow every online customer journey to end in success; a question answered, a search resolved, a sale secured.
Our advanced Virtual Assistants are the guides for those journeys. With access to finely tuned knowledge bases, they avoid the damaging impact of ‘information overload’ to deliver an accurate answer to every question, a relevant response to every search and constructive guidance for every customer journey.
With ongoing innovation we’re making our Assistants super-resourceful, giving them access to multiple information sources across our clients’ organisations and social networks. And we’re building their ability to recognise individuals online and to provide the personal service that every customer ultimately values.
Technology is only part of what we offer. Our expertise in customer management and online interaction design is at our clients’ disposal at all times. We enthusiastically pursue every opportunity to maximise online business potential for our clients; enhanced customer satisfaction, increased online revenues and reduced operating costs.
SelfService Company delivers Virtual Assistants for leading brands across multiple industry sectors, with more deployments than any other company in our marketplace. Our underlying technologies, including our advanced semantic search engine, are used by global information-based businesses to enhance content management and retrieval.
For complete pricing details, please contact the company directly.
For a proper demo of this CRM solution:
For a proper demo of this CRM solution, please contact the company directly.
Rich’s View of Selfservice Virtual Assistants:
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