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This CRM Review examines Sales Mantra.
In-Depth CRM Review
FSL Software Technologies Ltd.
M-6, M-Block Market Greater
New Delhi 110048
CRM Category: Strategic Solution – Cloud
Sub-Category: Contact Manager
Seats: Small Business
About the Company:
FSL is a 29 years old group having extensive experience in management consultation, business process reviews, financial services, capital market, mutual fund distribution, and have varied skill-set to support a technical team to develop IT business solutions.
In the year 2000, using its expertise in various domains, it started its software operations setting up its development center in New Delhi, India.
Since its inception, FSL has developed a number of established products and deployed 40+ tailor made solutions in India as well as abroad.
FSL Software Technologies Ltd. is a software products and services company which caters to the competitive business needs.
FSL operates its software development center from NOIDA having 12500 sq feet area, capable of having 150 seats besides having its marketing office at New Delhi.
FSL has a state-of-art infrastructure with various servers; vis-&-vis, in-house servers, remote servers, and web-servers; 60+ hi-tech computers, and a good library of latest system software and application development tools.
FSL is owned and managed by a group of committed professionals with qualifications in Engineering and Management from Finance and IT sectors with a team mainly comprising of B. Tech. / MBA / Post-Graduates with an average age of 30 years.
The company, over a period of seven years, has developed a huge collection of software components and custom-made software on variety of applications & platforms with an overall worth of 200+ man-years.
The origin of FSL is deeply routed in the software development technology. The strategy built into the corporate structure of FSL indicates a new way of thinking about applications and system software.
This results in truly integrated solutions to various industrial requirements for software development, testing, maintenance, and enhancement.
FSL’s solutions incorporate cutting-edge and future proof technologies, making feasible a seamless inter-operability with the internet and other emerging trends.
About the Product:
The business is all about the customer. It is not possible to run a successful business without completely and consistently knowing the customer. SALES MANTRA is a Customer Relationship Management (CRM) tool through which any business can develop a lasting business relationship with his customers.SALES MANTRA involves all important areas of your business i.e. sales, marketing and customer service including control over your expenses and current assets.The software has been designed to enable the user to increase the sales and customer satisfaction manifolds within a short span of time.
WHY SALES MANTRA?
SALES MANTRA readily delivers crystal clear perspective in terms of market to the management on a fast changing environment in terms of product requirement, product capabilities, pricing and organization strength.
- 24×7 accessibility from anywhere through Mobile / Tablet / PC / Laptop etc
- Ensure highest levels of user friendliness
- Generates most analytical business reports to provide 3600 view
- Excellent after sales support
- Highest level of customer satisfaction
- Updated with new technologies as per market needs
- Provides value for money, to prove itself an investment not expense
- Contact Management
- Prints contact address labels
- Check history on a click
- Campaign library
- MIS on contact management
- Mass e-mails, Mass sms
- Facility for import of addresses
- Categorize data as per choice-industry segment wise, location wise, source wise etc
- Maping of contact with multiple product applicable
Sales Force Automation
- Sales call management
- Alerts & Newsletters
- Work planning / things to do
- Appointments scheduler
- Targets versus achievements
- Sales forecasting & funnel management Sales order management
- Finished goods inventory management
- Generate quotation
- Competitor analysis
- Analysis and reporting
- Quick Planner
- Call Sharing
- Complaint Management
- Service contract
- Advance day planner
- Skill level assessment
- AMC Due / cash flow alerts
- AMC order vs service cost
- AMC Target vs Achievement
- Preventive maintenance
- Employee profitability
- Customer satisfaction index
- Knowledge Base
- Installation management
- Alert through SMS
- Define Task
- Activities at different project stages
- Increases customer interaction
- Automate routine task management/ alerts and status changes
- View actual time vs budgeted time
For complete pricing details, please contact the company directly.
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