In-Depth CRM Review

Reachable

Reachable
855 El Camino Real
Suite 260
Palo Alto, CA 94301-2329

Telephone: (650) 324-1400
Toll Free:
Fax:
Email: [email protected]
Web: http://www.reachable.com/

CRM Category: Selling on the Web – Cloud
Sub-Category: Social CRM
Seats: Small Enterprise

About the Company:

Reachable helps answer the question “how do I reach this person?” This question is core to the day to day job of anyone involved in selling a product or service. Reachable has created a totally private and secure environment, where it can analyze a person’s contacts (from contact managers, social networks and email) and recommend the best ways to get to a person or company, and to track how the answer to that question may change everyday as Reachable becomes aware of new connections. There is no need to connect with anyone or invite them to do anything. Armed with complete picture of the power of their network, individuals can better chart the right course to get their deals closed faster and more reliably. Reachable has created an Enterprise version of its application that enables a seamless, totally private, collaborative contact analysis environment blending data from the enterprise systems and employees’ private data managed by Reachable. In this environment, Reachable sees everyone’s data but no one sees anyone else’s data, and Reachable provides its analysis leveraging the full business graph of the enterprise. Big data analytics applied to contact data to help you leverage your relationships, privately, even in an enterprise setting, that’s the power of Reachable!

About the Product:

The new version of Reachable enables Salesforce.com users to:

Compare sales reps and accounts. Reachable enables sales managers to see which of their sales reps have the strongest relationships to target accounts and lets them re-assign accounts within Salesforce.com with just a single click.
Include customer relationships in an organization’s enterprise social graph. Reachable automatically imports the contacts of an organization’s customers into their Reachable enterprise social graph. Each imported person is added as a Reachable contact for the account owner, greatly expanding their reach to more people and companies.

These new features complement the other social proximity capabilities already in Reachable that enable Salesforce.com users to rank their Leads and Opportunities based on the strength of personal relationships.

Price:

For complete pricing details, please contact the company directly.

For a proper demo of this CRM solution:

For a proper demo of this CRM solution, please contact the company directly.

Rich’s View of Reachable:

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