This review was last updated
This CRM Review examines CallPro CRM.
In-Depth CRM Review
Quality System Solutions, Ltd
Hartham Park, Corsham
CRM Category: Call Center Support – Cloud
Sub-Category: Call-Centric CRM
Seats: Small Enterprise
About the Company:
With clients in 35 countries CallPro CRM operates out of 3 locations across the world and is growing to be known as the best in class for the particular way that it works.
Back in 1996 the original focus was telesales / telemarketing / lead management, this was provided as TMS, the original Windows-based version of CallPro CRM. Our client needed software for in-house telesales, and that’s how we got started. That is the reason why the system is easier to use and more focussed than standard CRM systems.
With the advent of cloud computing, also called ‘Software as a Service’, TMS became CallPro CRM. Now all the capabilities of TMS became accessible via any browser – and CallPro CRM grew into a fully fledged CRM system in its own right. Its Call Efficiency functionality has become the preferred inside sales, telesales, lead generation method for organizations ranging from marketing to machine tools. As we kept developing so the application became not just a telesales / lead generation / call-center system, but it now has all the most useful CRM features. In addition, for those clients who are locked into a salesforce.com contract we built the integration so clients can redeploy those licences. And when you also take into account the e-marketing functionality there really isn’t any other system that comes close.
CallPro CRM delivers results anywhere. Whatever your business, wherever you work, just contact us and we will help you to achieve your objectives. Our developers in the UK and India are constantly upgrading and improving our systems and we are always happy to discuss your requirements. We ensure that you always get the best system response by running clusters of servers in Europe, North America and Australia.
About the Product:
CallPro CRM is the complete CRM with calling and email marketing.
CallPro CRM makes your operation more effective and efficient. Adaptable to any organization, CallPro CRM is also easy to use. The system is a full featured CRM in the cloud which is highly configurable – while many clients use the standard setup ‘out-of-the-box’, others love the way everything can be configured. Expecially the way that it’s possible to ensure each person only sees the information they need to see. Not sure about hosted? click here
Use and view just the functions you need – full customer profile information, sales orders, opportunities, product/contract tracking. Also you’ll also be amazed as it can improve your outbound calling efficiency by at least 53% over a standard crm system! Check the ROI here
CallPro CRM is a complete solution for all your organized calling (telesales, telemarketing, lead generation, appointment setting, fund raising). It delivers everything you need out-of-the-cloud, from user and data management to reporting and exporting. Data can be viewed and managed in a list format, and the calling screen is infintely configurable on a per user basis.
Email marketing with a difference
Use CallPro CRM and you can email from within your main database. No more exporting and importing, duplicate lists or security risks. Everything is in one place under your control. Update any of the CRM fields from an email link click. Easily manage follow-on campaigns.
For complete pricing details, please see:
For a proper demo of this CRM solution:
For a proper demo of this CRM solution, please contact the company directly.
Rich’s View of CallPro CRM:
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