This review was last updated
This CRM Review examines Prophet CRM
In-Depth CRM Review
Avidian Technologies, Inc.
2053 152nd Avenue NE
Redmond, WA 98052-5521
CRM Category: Strategic Solution – Cloud/On-Premise
Sub-Category: Contact Manager/Outlook Based
Seats: Small Business/Mid-Market
About the Company:
Avidian is about “Helping Clients Succeed”
Avidian’s goal is to build the “easiest CRM software in Outlook” that helps our clients be more organized, serve their customers better and close more sales. With over 15,000+ companies and growing worldwide, Prophet is market-tested tough. We know we’ve done our job when you have happier customers and making more money.
In this high tech fast moving world, our old-fashioned approach to customer service and relationships makes all the difference. When you call, a live person actually answers the phone and not a computer. We will then transfer you to the right person to address your questions. Additionally, we also have the best guarantee in the software industry: A no questions asked, unconditional 30 day money back guarantee. For any reason or no reason at all, just say the word within your first 30 days of purchase and we’ll give you a full refund on your software purchase. It’s that simple.
Last but not least, Avidian Technologies is a profitable, financially stable, privately held company. Even in today’s tough economy we’ve continued our steady and fast grown and have record revenues this year. So you can be confident that we’ll be around next month, next year and beyond. In fact have been named 3 years in a row as one of the Fastest Growing Privately Held Company in Washington State and 3 years in a row as One Of Washington State’s Best Companies to Work For.
Our 5 Guiding Principles
- Treat each other as we would like to be treated.
- Respect our associates’ responsibility for putting family first
- Uphold the highest standards of excellence in all we do and have fun doing it.
- Share our success with our associates, clients, partners and community.
- Treasure our people and promote from within.
Avidian Technologies was founded with The 5 Guiding Principles. It’s all based on T.R.U.S.T between our company, associates, clients, partners and the communities in which we do business. We take these very seriously. If for any reason you feel we fall short on living up to these principles, please let us know immediately and we’ll do our utmost to fix whatever it is. This is our promise to you.
About the Product:
Prophet CRM, developed by Avidian on the .NET platform, is the leading contact management and CRM software built inside Microsoft Outlook. Prophet leverages Outlook’s existing data and functionality and transforms it into a full-featured CRM system. Prophet takes Outlook beyond tasks, calendaring and email with centralized and secure contact management, opportunity and project management, flexible reporting and easy sharing and controlling of customer information.
Prophet will help you:
- Streamline team communications
- Increase productivity and customer satisfaction
- Keep opportunities from falling through the cracks
- Increase sales lead conversion
- Unique Advantages of Prophet
Built into Outlook -it’s completely Integrated with Outlook and Exchange
- Rated Easiest to Use Software in its class
- Easy Sales Automation provides “set and forget” automated follow-up and trickle campaigns
- Avidian Prophet CRM Sales Management Dashboard
Prophet requires far less training, results in virtually no integration and maintenance hassles and is highly cost effective. Prophet is available in three versions to suit the diverse needs of businesses of every size:
- Premium (sales-centric edition for individual users)
- Enterprise (sales-centric edition for teams)
- Ultimate (fully customizable edition for cross-organizational teams)
Each of the three versions is available in both cloud-based (OnDemand) and on-premise (OnPremise) editions.
EASY CRM FOR OUTLOOK YOUR TEAM WILL ACTUALLY USE
Prophet Enterprise is designed for companies that want to be more organized, be more efficient and close more deals. Prophet Enterprise provides a CRM solution to build a repeatable sales process to improve customer experiences within your company and ignite revenue growth. Using Outlook as the interface for contact management, email campaigns, sales pipeline reporting – Prophet users can have a 360 degree view of prospect and customer activities. We’re so confident Prophet will be a CRM that your people will actually love and use that we back it up with an Unmatched 60 Day Money Back Guarantee.
EASY SCALABLE CRM IN OUTLOOK
Prophet is a CRM that gets used because it works inside of Outlook. Prophet seamlessly plugs into Outlook, an application you and your sales team are using all day long and familiar with.
ADVANCE USER PERMISSIONS
Have the flexibility to set permissions so that each Manager can see the data for the teams they supervise, while Executives can see an overall view of the whole company. Set Prophet so that the sales person can see only their own info, or just the people on their team or everyone else’s data.
Sales Automation and workflow helps your sales people to follow a consistent process to close more sales. Create drip marketing campaigns and send prebuilt email templates or assign tasks tp specific individuals.
QUICK DASHBOARD AND SALES REPORTS
In Prophet’s Dashboard, managers can review, in real time, the sales pipeline and forecasts for a individual rep or for the whole team. Prophet also comes with 40+ predefined reports to track sales activities and key metrics. You can also use Prophet’s Report Wizard to create and customize your own reports.
SHARE CUSTOMER COMMUNICATION
Any Notes, Emails, Appointments or Tasks linked to an Opportunity can be shared with members of your team. Your personal emails still remain private. (Exchange Server Required) In Prophet’s Dashboard, managers can review, in real time, the sales pipeline and forecasts for a individual rep or for the whole team. Prophet also comes with 40+ predefined reports to track sales activities and key metrics. You can also use Prophet’s Report Wizard to create and customize your own reports.
For complete pricing details, please see:
For a proper demo of this CRM solution:
For a proper demo of this CRM solution, please see:
Rich’s Video Highlights of this CRM solution:
Rich’s View of Prophet CRM:
I have followed Avidian Prophet CRM for many years now. The program is a past winner of our Willy award for Outlook-based contact managers and has always been a strong performer. I have met with company CEO, James Wong, many times – these are honest folks who walk their talk!
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I have never claimed to be the only source of CRM software reviews. If you would like an alternative view of this CRM solution, here are some links that you can visit. However, if you are looking for totally independent, no BS! CRM reviews, I will look forward to working with you when you get back to my site!
If you are considering this program, you should also look at these other CRM solutions:
- MRH Technology Group, developer of Tour de Force
- SalesOutlook.com, developer of SalesOutlook
- TeamScope Software, developer of Outlook CRM
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