This review was last updated
This CRM Review examines PoliteMail.
In-Depth CRM Review
655 Portsmouth Avenue
Greenland, NH 03840-2264
CRM Category: Interaction Support – Cloud
Seats: Small Enterprise
About the Company:
Did they get my email?
PoliteMail was invented to answer that question (because we don’t like those rude read receipts either). PoliteMail also answers the questions that logically come after that, such as “Which links did they click?” “Did they read my attached document?” or “Who should I follow-up with first?”
Email is the undeniable killer-app of the internet era. Despite every new invention, email is still here—and growing. Email access is a key feature of any smartphone. Email is a core component of any new social media network. Email is the simple, effective way we exchange information and documents. Email is how business people communicate. And Outlook is how business people utilize email.
But email can also be a bit of black hole. Did they even get it? Did they click? How do I know? Should I resend it? Perhaps that is why “But I didn’t get that email.” is such a common excuse in business meetings.
The patent-pending PoliteMail tool enables marketing, sales and corporate communications departments know if their Outlook email was received, opened or clicked. Unlike the hundreds of online email marketing services, the PoliteMail tool was developed as software directly integrated into the Outlook/Exchange platform. Which means you can track your regular, everyday Outlook business email, internal employee communications, as well as your marketing, sales and account management email.
Only PoliteMail provides the ability to send authentic, personalized email to individuals, groups and distribution lists (including Active Directory lists) right from Outlook, with complete opt-out compliance built-in.
The product was released in Q2 of 2006. Bootstrap Partners provided a $1.5M capital investment to fund ongoing product development and expansion of the business into the corporate communications market. Today PoliteMail is growing rapidly to serve business professionals and corporate communications departments worldwide from its seacoast NH location.
About the Product:
Add Powerful New Tools to Your Outlook
All the essential email marketing features, right inside your Outlook!
PoliteMail is the nice way to send & track email to groups and lists.
If you know how to send email using Outlook, then you already know how to send PoliteMail!
- Track who opens your email messages without those annoying read-receipts
- Send individually addressed & personalized messages without using the Bcc
- Track who clicks your links without the complications of web-analytics
- Deliver documents & large files as Smart Attachments™ & track who opens them
- Reach the inbox, not the spam folder, sending from your own Outbox
Send & Track Personalized Email to Lists
Know who opens and clicks the email you send
Simply type in addresses, use your existing Outlook distribution lists, or import and send to a mailing list. With PoliteMail’s 1to1 with Tracking feature, each recipient will receive an individual email, exactly as though you had sent a message to each person, one at a time.
Create Professional HTML Campaigns
Send branded, standardized email communications
Use regular Outlook email with text, links, signatures and attachments, or select from hundreds of PoliteMail templates (or import your own) to create HTML newsletters, campaigns and more. Edit right in Outlook, and save any email you create as your own template.
Measure Results with Email Metrics
Measure your Outlook email communications
Now see individual interactions as they happen, without leaving your inbox. Email metrics include open rate, click-thru, undeliverable, out-of-office, opt-out, effectiveness and engagement. Automatic segmentation makes for more efficient and effective group follow-up.
Automate Your List Management
Automatically manage opt-out compliance & undeliverables
PoliteMail automates opt-out compliance and automatically removes undeliverable addresses from your list(s). Export and Import opt-out suppression lists for compatibility with other email systems.
For complete pricing details, please see:
For a proper demo of this CRM solution:
For a proper demo of this CRM solution, please contact the company directly.
Rich’s View of PoliteMail:
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