This review was last updated
This CRM Review examines PerfectMIND.
In-Depth CRM Review
4333 Still Creek Drive, Floor 2
Burnaby, British ColumbiaV5C 6S6
CRM Category: Strategic Solution – Cloud
Sub-Category: Membership Management/Contact Manager
Seats: Small Business
About the Company:
Our company was founded by world champion, CEO Farid Dordar, who also happens to be well versed in technology. His winning attitude, perseverance and technological expertise have helped us maintain a competitive position in the market and helped us gain many awards, including being ranked in the Profit 100 in Canada.
Our company was founded in 2000 by developing software for specialty verticals, having a solid understanding of small business methodologies and being an inventive company. Now, after having worked with over 5000 clients world-wide, PerfectMIND is ready to progress our technology to a sector focused on horizontal markets. Our product team is consistently searching for new ways to improve our Business Solutions with the latest and greatest technology available. PerfectMIND doesn’t settle for producing “good”, we strive to provide our clients with the best in Business Solutions, methodologies and technology.
Our personal experiences in running a small business have helped us develop manners of saving our clients time and money by automating their daily work. In summary, PerfectMIND has developed a Business Solution Platform that is accessible from the internet, is customizable for any small to mid-size business, is accessible from the internet and provides clients with solutions to their individual problems.
PerfectMIND Business Applications & CRM was inspired by the limitations we witnessed in businesses that looked to modernize their companies, engage in online activity, and reply to the ever growing demands and needs of their customers. Attaining such objectives is particularly difficult when faced with the tasks of updating outdated software and transferring data from one system to another. PerfectMIND has created a business platform that is fast-paced, customizable and accessible online in order to meet the increasing needs of today’s business-world.
Businesses struggle with a myriad of different applications in their organizations that don’t “communicate” with one another. Many independent software products are complicated to use, particularly when you need to synchronize multiple applications simultaneously. In many instances companies have endless “silos” of data which are a nightmare to maintain. This creates extra work, inefficiency and compromises the data quality as data is not properly updated to all the desired storage locations.
We came to the conclusion that a new approach to software development and deployment was required to solve the pain of today’s businesses. The approach consisted of marrying the customer’s need for easy-to-use, business smart applications with rapid application development and a next-generation software system. PerfectMIND Business Applications & CRM uses a combination of smart, client-application development and high compatibility standards, allowing businesses to work both online and offline and create seamless integration amongst various applications.
PerfectMIND offers the first Platform as a Service (PaaS) environment, allowing businesses to use receive all of their Software and Service application needs from a single source. PerfectMIND Business platform, Applications & CRM have been developed to avoid creating unnecessary tasks for businesses that are already overwhelmed by their regular work-load and to create higher-productivity through the use of easy-to-use business solutions.
About the Product:
PerfectMIND all-in-one software will manage contacts, collect data, and regularly report on the performance of your business.
- Cloud-based: Save money, with your entire database and applications in the cloud!
- Management: Track all of your leads and manage accounts with extensive reporting
- Customer Service: Provide high quality customer service using a history of interactions
- Business Intelligence: Analytic reports that let you constantly improve performance
Cloud-based so you can access your contacts anywhere!
The entire world is moving to cloud platforms. Our business software is entirely cloud-based, meaning your entire business can be managed from where ever you are.
- Access your business anytime and from anywhere with an internet connection
- No expensive software to install or update which means easy deployment in minutes
- Reduce operational costs with less required staff training and energy consumption
Manage all your leads and contacts
It is important to always stay on top of your incoming leads and prospects as well as the maintenance of your existing clients. Our business software will keep your contacts and accounts categorized and tracked.
- Monitor lead activity from the first contact made, to the moment they buy
- Change the status of leads and prospects accordingly to manage each group
- Update and maintain accounts to ensure your customers are satisfied with your business
Provide excellent customer service with quick access to your customer’s account history
When a customer needs assistance, get a snap shot of past interactions, issues, and account information in no time.
- Access a history of customer interaction, purchases, and virtually any other information
- Track and follow up with ongoing customer support cases entered in the system
- Provide customers with an open forum for questions that you can answer publically
Intelligence on all areas of your business
- Access reports that analyze the performance of various aspects of your business
- An innovative dashboard that provides you with your marketing and financial statistics
- Determine your current annual growth based on the percentage of customers acquired
For complete pricing details, please contact the company directly.
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Rich’s View of PerfectMIND:
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