This review was last updated
This CRM Review examines Pegasystems.
In-Depth CRM Review
One Rogers Street
Cambridge, MA 02142-1209
CRM Category: Customer Support – Cloud
Sub-Category: Customer Engagement
About the Company:
Pegasystems provides software to manage, automate and optimize a broad array of business processes. Our software unifies Business Process Management (BPM) software with a sophisticated Business Rules Engine (BRE) to broadly improve business effectiveness. This patented technology gives business people and IT departments the ability to use best processes across the enterprise and outperform their competition.
Our new class of BPM technology makes enterprise systems easy to use and easy to change. By automating policy manuals, system specifications and lines of manual coding, Pegasystems powers the world’s most sophisticated organizations to Build for Change®.
Pegasystems’ award-winning BPM suite is complemented with best-practice solution frameworks to help leaders in the financial services, insurance, healthcare, manufacturing and government markets drive growth and productivity.
Pegasystems (PEGA) is traded on the NASDAQ.
About the Product:
Deliver the Ideal Customer Experience
You know exactly how you want to treat your customers. What if you could capture your goals in your CRM solution and the solution would deliver the ideal experience for you? With Pega, it’s easy. Pega enables the ideal experience, proactively recommending the most relevant offer, automatically suggesting the right sales activity and instantly adapting the service process, guiding representatives through each interaction to maximize revenue and ensure customer satisfaction.
Learn more about:
The ABCs of Customer Relationship Management (CRM)
To maximize the value of your customer relationships, each marketing, sales and service interaction must be delivered in a personal and productive manner. Every interaction, regardless of communication channel, is an opportunity to improve customer satisfaction, increase revenue and create promoters for your company.
For complete pricing details, please contact the company directly.
For a proper demo of this CRM solution:
For a proper demo of this CRM solution, please contact the company directly.
Rich’s View of Pegasystems:
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