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This CRM Review examines OrangeCRM.
In-Depth CRM Review
157 Harris Street
Griffin, GA 30223-7018
CRM Category: Strategic Solution – Cloud
Sub-Category: Contact Manager
Seats: Small Business
About the Company:
Our mission is to provide our customers with the necessary tools to successfully start, maintain and expand their continuity business and programs.
OrangeCRM was founded in 2002 and is a wholly owned subsidiary of Aexxis LLC, which is headquartered in Atlanta, Georgia. As individuals, we value excellence, integrity, honesty, teamwork and mutual respect. We are passionate for technology and show that by providing our customers and clients with quarterly program enhancements and unwavering support.
We are recognized as continuity experts in the continuity industry. We provide our customers with intelligent, detailed reports to enhance their decision making and assist them in reaching their business goals. Our applications are customer focused because each business has a unique set of requirements and a distinct business culture that requires standardized solutions.
Aexxis LLC maintains two data centers which are located in Griffin, Georgia and Charlotte, North Carolina. Our staff includes: software developers, web site designers, business and marketing analysts, system administrators and other talented staff members.
Our software will provide the scalability and flexibility necessary to meet today’s business challenges while empowering your enterprise for even greater success tomorrow and into the future. OrangeCRM software modules are designed so that you can access every functionality from anywhere and at anytime via the World Wide Web.
With over 12 years of experience providing enterprise quality software solutions, and almost as many years building web based applications, we are uniquely positioned to provide solutions from installation through training to field deployment.
We have earned the confidence and loyalty of our customers. We pride ourselves on offering innovative products that help organizations get more performance and productivity from their employees, their vendors and their business processes.
About the Product:
OrangeCRM is web based customer relationship management CRM software for the direct response, continuity and subscription marketer.
Simple to deploy and designed to scale when required OrangeCRM can be used by a start-up business just opening its doors and is powerful enough to fulfill the needs of an organization requiring multifunctional, enterprise wide coordination of sales management, sales fulfillment, marketing and service activities to customers, partners, suppliers or intermediaries.
Our software provides powerful enterprise class features including role-based security, system wide and pervasive audit trails, advanced analytics, API and developer support, true platform independence, virtually unlimited scalability, SQL access and data export.
An installation of OrangeCRM provides several modules that seamlessly integrate to manage your customer base, they are:
- Customer care
- Transactional and merchant account management
- Help Desk and Issue Tracking
- Email Marketing
- Asset Tracking
- Fraud Protection
- Business Analytics
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