This review was last updated by
This CRM Review examines OpenERP CRM.
In-Depth CRM Review
260 Main Street, Suite 203
Redwood City, CA 94063
CRM Category: Strategic Solution – Open Source
Sub-Category: Contact Manager/Sales Force Automation
Seats: Mid Market
About the Company:
OpenERP S.A. is a leading Open Source business application suite vendor. The OpenERP strategy is based on a unique fully open ecosystem. The community, comprised of more than 1,500 active members, has contributed more than 1,500 modules to the ongoing enrichment of OpenERP. The network of certified partners, established in more than 80 countries, deploys the solution locally. The software, with more than 1,000 downloads a day, is one of the most frequently installed business suites worldwide.
About the Product:
OpenERP 7.0 comes with new modules including: brand new touch screen Point-of-Sale, new contract management, timesheet, fleet management apps, LinkedIn and Google docs integration, social collaboration between apps which promises an alternative to traditional email, innovative kanban views to manage sales pipeline and projects, an integrated customer portal, reviewed productivity tools including GTD notes, agenda and address book.
The first Integrated Apps Platform
OpenERP 7.0 is bringing a major innovation ending a 30 year war among best of breeds and integrated application fans. By providing a portal of Integrated Business Apps, OpenERP is the first company to bring together the best of the ERP and the standalone app world.
Customers will have the choice to start with one or a few business applications addressing their most urgent needs. As they proceed and install additional applications, the new business applications will integrate automatically with existing ones. The portal will include not only OpenERP apps but also the hundreds of modules developed by the community.
Simple and easy to use apps.
Millions of mid-size businesses have been discouraged to use business software simply because of their complexity. OpenERP has reengineered 7.0. to turn its vision, making business tools accessible to any company in any country, into a reality.
OpenERP 7.0. has been tested with customers who had never been exposed to it. They have been able to complete without any prior training, simple flows, such as creating a sales order, invoicing a customer and registering the payment in only a few minutes.
Bringing Social Networks and Business Apps together
Business users are confronted with many unsolicited mails but almost never with the information they would actually need. With OpenERP 7.0, users select which business events they want to be informed of (delivery of a product, signature of a contract, recruitment for a position..) and are automatically notified when such an event occurs. Users can select the groups they want to follow to avoid being overwhelmed by information they don”t need. Finally, they can access any document (for instance a sales order) and any discussion related to it in a single view. Bringing Social networks and business apps together is incredibly efficient and will replace mails in many cases.
For complete pricing details, please contact the company directly.
Rich’s View of OpenERP CRM:
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