This review was last updated
This CRM Review examines TeamLab Office.
In-Depth CRM Review
Ascensio System SIA
Lubanas st. 125a-25
CRM Category: Field Sales Support – Cloud
Seats: Small/Medium Business
About the Company:
OPENOFFICE was founded in 2009 by Ascensio System SIA, a Latvian company that specializes in business software. Originally developed for internal use, TeamLab was later introduced to online community and warmly welcomed both by press and common users. Over the next years OPENOFFICE functionaliy has been essentially revised and enhanced bringing more loyal users from many countries across the world. Today more than 500, 000 users manage over 128, 000 projects with the help of OPENOFFICE.
WHAT IS OPENOFFICE
OPENOFFICE is a universal cloud office. It enables you to manage documents, projects, team and customer relations in one place.
In other words, you don’t need to switch back and forth between multiple applications to perform different tasks. Here you obtain the single multi-featured system to organize every step of your work. Improving your productivity and optimizing efforts for success.
WHAT MAKES OPENOFFICE SPECIAL
In addition to all the necessary options for top-level document, project, clients and team management OPENOFFICE provides you a set of unique options.
The major OPENOFFICE exclusive is Office Apps. Your work with documents online is no more limited by poor toolset. You get the first full-featured online editor combined with advanced collaboration options.
If you pay close attention to team spirit or build community around your company, you’ll be glad to know: OPENOFFICE offers a social network that includes blogs, forums, polls, bookmarks and events.
OPENOFFICE multifunctionality is accomplished with huge customization opportunities. You can adjust OPENOFFICE to your specifics: to start with corporate interface branding and end with customizable sales pipeline.
Finally, you and your colleagues will get started with OPENOFFICE in several minutes. All the OPENOFFICE sections have a similar menu structure and navigation, so you won’t be confused as you used to be when applying several apps from different brands before.
About the Product:
A cloud service for online document management and collaboration. Created for small and medium business it provides
- online document editors;
- document management feature set;
- project management toolset;
- CRM system;
- business collaboration tools;
- email aggregator;
- list of team members.
Online Office Apps
First online editors developed in HTML5 with the use of Canvas element with unique features unavailable in other editors: 100% view, conversion, print and pagination fidelity; unlimited line spacing; invisible formatting symbols; maximum number of fonts and styles.
FULL-FEATURED TEXT EDITOR AVAILABLE ONLINE
TeamLab Document Editor is our main competitive strength. Get use of vast desktop editors functionality to work with documents online.
REAL-TIME COLLABORATIVE EDITING
Use collaborative editing and commenting to work on a document simultaneously with your teammates.
SMOOTH EDITING OF SPREADSHEETS
Ease and automate your calculations, have data organized and analyzed, e.g. work on reports or stock recording with TeamLab Spreadsheet Editor.
CREATING PRESENTATIONS ONLINE
Seeing is believing. Take advantage of TeamLab Presentation Editor to make a vivid demonstration of your new project.
Embed documents right into your site, web or mobile app. Provide visitors of your web page with an instant view of files without any extra downloads.
SINGLE WORKSPACE FOR ALL YOUR DOCS
Work with files from Google Drive, Box, Dropbox and SkyDrive integrated in your TeamLab account.
FILE SHARING AND VERSION CONTROL
Share docs setting individual access rights. Have all file versions saved and organized automatically.
CLOSE INTEGRATION WITH ALL TEAMLAB MODULES
Manage all the documentation centrally, edit files right in the Projects module, make attachments to mail messages and CRM tasks.
EVERYTHING TO SET RIGHT PRIORITIES
Use milestones, tasks and subtasks to determine priorities between your primary objectives and day-to-day activities.
ACCESS RIGHTS MANAGEMENT
Set individual access permissions for different module elements and create private projects. You have full control of what everyone can see and what actions perform.
AUTOMATED NOTIFICATIONS & REPORTS
Notification emails ensure that you never miss any update or forget about the next deadline. Automatically generated reports will help you track your project progress.
CONTENT EASILY ADDED VIA EMAIL
Collaborate with your teammates in OPENOFFICE via email: upload files, create or comment tasks, blog posts, discussions or events.
BASIS TO BUILD YOUR CUSTOMER RELATIONS
Contacts, Opportunities, Tasks, Communication history, etc – all the essential features to build and analyze your customer interactions.
Adjust OPENOFFICE CRM to your specific needs: add new contacts types, tasks categories and special user fields. Describe your own business process using customizable opportunity stages.
RAPID ENTRY OF POTENTIAL CUSTOMERS
Embed OPENOFFICE website contact form to your website and get the information on new leads automatically transferred to your clients database.
MASS MAILING SYSTEM
Don’t waste your time searching for third-party mailing services. Organize mass mailing right from OPENOFFICE.
POWER OF COLLECTIVE INTELLIGENCE
Gather feedback from your teammates using blogs, forums, polls and a built-in chat client. Receive instant notifications about the portal’s news to the chat and via email.
Provide access to your projects for clients or subcontractors without paying for extra users. Guest mode is for viewing the content and commenting tasks and discussions.
TIME MANAGEMENT WITH OPENOFFICE CALENDAR
Sharing your plans in OPENOFFICE calendar you always keep abreast of the work schedule of your colleagues.
NO MORE LANGUAGE BARRIERS
Are you a multilanguage team? Set the necessary language for every team member: English, German, French, Spanish, Russian, Latvian, Italian, Chinese Simplified, Ukrainian, Polish, Portuguese (Portugal or Brazil), Greek, Turkish, Czech, Vietnamese, Finnish, Azeri.
PREVENTION OF MITM ATTACKS
Allowing portal access only through the HTTPS with SSL (Secure Sockets Layer) encryption makes it impossible for any third party to interfere into the session and get any private information.
CORPORATE DATA IN SAFE HANDS
We set data protection as one of our principal priorities and implement all the cutting edge methods available. A series of independent tests has also been conducted to make sure TeamLab portals are resistant against possible hacker attacks.
PROTECTION FROM COOKIE THEFTS
Assigning authentication cookies with HttpOnly attributes and binding them to the portal user’s IP address allows for preventing any unauthorized access.
ACCESS RIGHTS RESTRICTION
To prevent possible data leaks only a user can change his/her password and only a portal owner has rights to back up the data as well as to set permissions to users for certain modules and operations they can perform.
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Rich’s View of OPENOFFICE:
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