Last Updated on 8 years by RichBohn
This CRM Review examines Enactor Retail.
In-Depth CRM Review
OneView Commerce, Inc.
70 Fargo Street
Boston, MA 02210-2127
CRM Category: Selling on the Web – Cloud
Sub-Category: eCommerce/Shopping Carts
Seats: Small/Medium Business
About the Company:
The key differentiators at OneView Commerce is our powerful, unique and store-focused approach to commerce combined with the depth of our management team and staff.
OneView’s Enactor Retail for Store suite has been designed and developed by a team who have launched some of the most successful open systems solutions of the past decade thus we intuitively understand the power of the packaged solution. The key differentiator in our SOA-based solution is our unique business-process-driven toolkit that allows you, the retailer, to embrace change, whenever you need to — effectively, efficiently and expeditiously.
To support our market-leading, customer-experience-driven offering, our management team is comprised of industry veterans who have a deep understanding of the market and a clear vision of how to meet the demands of this fast-paced, technology driven retail environment. Our team brings the passion and experience necessary to not only deliver a world-class store solution but also to ensure the successful implementation and support on a go-forward basis.
As a whole new approach to retail software, we are confident you will find OneView refreshing and practical for your business.
About the Product:
The “OneView” experience is delivered through the innovative use of Enactor’s Point of Sale (POS) solutions, unparalleled Customer Relationship Management (CRM), Mobile applications, Inventory Management, Order Management, Enterprise Manager and a Business Process Toolkit that allows the retailer to quickly adapt business processes and consume new and existing Web and Enterprise Services to deliver that seamless customer experience.
Point of Sale
Enactor’s point of sale (POS) is one of the most comprehensive solutions available on the market today. With complete control over the look and feel of everything from the user interface to the documents and reports produced by the application, the retailer is assured they will have a solution that is easy to use and flows in the same manner that the business operates. The POS delivers all of the functionality required from the world’s most demanding retailers including loyalty, centralized pricing, promotions, and returns, gift cards, customer credit, multiple tenders, cash management, multi-language, multi-currency and powerful reporting options.
Enactor Retail Back Office
Enactor’s back office capabilities include all of the features required to manage the store operations. From cash management to comprehensive reporting managers, retailers have the tools needed to monitor and control every aspect of the store operations. The back office solution is a web-based application allowing it to be run in a thin or thick environment, providing the opportunity to significantly reduce hardware costs by eliminating the need for store servers in areas where network reliability is consistent.
For complete pricing details, please contact the company directly.
For a proper demo of this CRM solution:
For a proper demo of this CRM solution, please contact the company directly.
Rich’s View of Enactor Retail:
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