Last Updated on 8 years by RichBohn

This CRM Review examines SurveyPro.

In-Depth CRM Review

SurveyPro

Melissa Data Corp.
22382 Avenida Empresa
Rancho Santa Margarita, CA 92688-2112

Telephone:  (949) 589-3000
Toll Free:    (800) 635-4772
Fax:            (949) 589-5211
Email:  Contact Melissa Data
Web:    http://www.melissadata.com/

CRM Category: Marketing Support – Cloud
Sub-Category: Data Quality
Seats: Small Business

About the Company:

Since 1985, Melissa Data has been a leading provider of data quality and address management solutions. Melissa Data’s data quality software, Cloud services and data integration components verify, standardize, consolidate, enhance and update U.S., Canadian, and global contact data, including addresses, phone numbers and email addresses for improved communications and ROI. More than 5,000 companies rely on Melissa Data to gain and maintain a single, accurate and trusted view of critical information assets.

Melissa Data Products

Delivered both directly and through ISVs, VARs and systems integrators, our data quality products are designed to be scalable, powerful, yet affordable solutions to guarantee the accuracy and reliability of your data.

• Data Quality Tools is a collection of multiplatform contact verification APIs that can be integrated on premise to verify, cleanse and standardize U.S. and Canadian street addresses, telephone numbers, email addresses, parse and genderize full names, match and consolidate duplicate records, and append latitude and longitude coordinates to street addresses and IP addresses.

• Data Quality Web Services is a collection of private cloud services for contact verification, including capabilities to verify, cleanse and standardize addresses for more than 240 countries.

• Data Quality Components is a suite of custom transformations for third party integrations, such as SQL Server Integration Services (SSIS), Pentaho Data Integration, and Pervasive Data Integrator. These components work to deliver total data quality as defined by Gartner, including the ability to parse, cleanse and verify contact data, match and consolidate related records, and profile and monitor data quality on an ongoing basis.

Melissa Data Processing Services

Melissa Data provides data processing services to support a variety of industries, including: direct marketing, retail, insurance and financial, healthcare, technology and government agencies. We offer a comprehensive range of services that includes:

• Address Hygiene (U.S. and International)
• Merge Purge
• Data Appends (consumer and business)
• Geocoding (rooftop)
• Postal Presort Processing

We are a non-exclusive NCOA^Link® Full Service Provider Licensee of the United States Postal Service® and Canada Post for specialized address hygiene services including:

• National Change of Address (NCOA^Link)
• Delivery Sequence File (DSF2®)
• Canada National Change of Address (CNCOA)

Melissa Data Professional Services

Melissa Data backs our industry-leading solutions with a comprehensive and customizable set of professional services, including product training, proof of concept development, integration consulting, and custom development services to help our customers improve the value of Melissa Data products and maximize ROI.

About the Product:

Contact Zone is the perfect tool for small and medium sized businesses to get their databases clean by easily verifying and correcting address, name, phone and email info.

With an intuitive graphical user interface (GUI), Contact Zone enables the seamless cleansing and integration of customer data without having to write a single line of code. Use Contact Zone to:

• Parse, validate & standardize international addresses, phone numbers, email addresses and full names
• Update the addresses of customers (U.S. and Canada) who have moved in the last 48 months
• Eliminate duplicate records and/or match records for a single, accurate view of contacts
• Add latitude-longitude coordinates to international postal addresses
• Presort for First-Class and Standard Mail for maximum postage discounts
• Free technical support included. Details here

Contact Zone connects to virtually any database, including Microsoft Access, Excel, SQL Server, Oracle Database, IBM DB2, Salesforce, SAP, XML and many others, operating as the central hub for all your data cleansing needs.

Easy to Use ETL Interface
Contact Zone’s intuitive and rich graphical designer allows you to do exactly what the most skilled code developers can accomplish, in a fraction of the time, and without any manual coding.

Price:

For complete pricing details, please contact the company directly.

For a proper demo of this CRM solution:

For a proper demo of this CRM solution, please contact the company directly.

Rich’s View of SurveyPro:

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Short List:

If you are considering this program, you should also look at these other CRM solutions:

• Coming Soon!

Rich’s Recommended Web Sites

          http://blog.melissadata.com/data-quality-authority/

          https://twitter.com/melissadata

           http://www.linkedin.com/company/melissa-data

           https://www.facebook.com/melissadata

          http://www.youtube.com/user/MelissaDataCorp

Rich’s Recommended Reads

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