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This CRM Review examines Maximizer CRM.
In-Depth CRM Review
Maximizer Software, Inc.
208 W. 1st Avenue
Vancouver, British Columbia V5Y 3T2
CRM Category: Strategic Solution – Cloud/On-Premise/Windows
Sub-Category: Contact Manager
Seats: Small Business
About the Company:
For over 20 years, Maximizer CRM Software has been the software solution of choice for small to medium-sized businesses and divisions of large corporations. Maximizer CRM Software fuels your business success with a simple, accessible and adaptable CRM solutions that provides the best value in the market. It enables you to do more with less, providing a central lead management solution with instant access to the entire history of every customer or prospect. Maximizer CRM’s All Access licensing delivers a complete up-to-date customer history to customer-facing teams – anytime, anywhere – with access through mobile devices, the Web, or your Windows desktop.
Customer information can be shared across sales, marketing and customer service, improving efficiency and productivity so you can focus on the most important part of your business — your customers.
Maximizer CRM can be easily configured to meet the specific needs of your business and enables managers and executives to gain insight into the performance of the business through dashboards and reports. Custom CRM reporting is available for you to get key insights into your business performance.
- Simple & quick to deploy, learn, use and maintain
- Access options through the Web, desktop and mobile devices
- Best value for a full-featured CRM, low total cost of ownership
It integrates with business tools you already use, including Microsoft Outlook®, Exchange® and Office, and popular accounting software and because the database resides in-house you have more control of the data and confidence that it is secure and easily accessible.
Maximizer CRM is easily configurable for organizations in any industry, including Financial Services, Real Estate and Manufacturing.
Maximizer is your best choice for CRM and CM
Maximizer Software delivers Customer Relationship Management (CRM) software and professional services to meet the needs, budgets and access requirements of entrepreneurs, small and medium businesses and divisions of large corporations. Simple, easy-to-use and affordable, Maximizer CRM enables companies to mobilize their workforces through all-access Web, Mobile and Desktop delivery methods. Easily configurable for organizations in any industry, Maximizer CRM optimizes sales processes, enhances marketing initiatives, and, improves customer service to ultimately boost productivity and revenue. Headquartered in Canada, with worldwide offices and business partners, Maximizer Software has sold over one million licenses to more than 120,000 customers since 1987.
About the Product:
On-Premise CRM for Complete Control
Packaged into one complete solution, Maximizer CRM 12 has all the functionality and mobility options necessary to fuel your business success. The in-house CRM database gives you more control of your data and the ability to customize and integrate with your back-end solutions.
SALES FORCE AUTOMATION
Optimize opportunities, drive revenue and increase repeat business with improved forecast accuracy and visibility into your sales pipeline and performance.
Generate high-quality leads and optimize your marketing-sales funnel by automating marketing activities and identifying tactics that work.
CUSTOMER SERVICE & SUPPORT
Improve service quality and resolve issues faster with case management and monitoring tools that help maximize productivity and optimize resources.
Proactively adjust tactics to effectively manage day-to-day operations, refine processes, resolve potential issues and leverage opportunities.
WEB ACCESS & MOBILE CRM
Reduce downtime and work productively and effectively from anywhere – whether it’s the office, from home, remotely, or on the road.
Build dynamic social profiles of customers and prospects by linking directly to relevant social networks and a contact’s LinkedIn profile.
Easily customize to mirror your business processes as they evolve and integrate to leverage information from other front and back-end systems.
Communicate more effectively and easily with seamless integration with Microsoft applications including Outlook, Office and SharePoint.
Streamline processes and reduce manual work for frontline staff and ensure critical tasks are completed by monitoring business activities.
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