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This CRM Review examines Master CRM.
In-Depth CRM Review
Grupo Mastersoft S.A.S.
CRM Category: Strategic Solution – Cloud
Sub-Category: Contact Manager
Seats: Small Enterprise
About the Company:
MasterSoft SAS Group, we are a young and dynamic company committed to helping small and medium enterprises to improve and optimize their processes, cloud solutions through consulting services, consulting and implementation of open source technology, work with key manufacturers to bring the benefits of open source to our customers. MasterSoft SAS was founded in 2009 as a software provider, and have since evolved into a company specializing in innovative applications for SMEs.
Based on our idea of Innovation “Change that creates value” and our constant pursuit of new knowledge allows us to be at the forefront of open source technologies using new tools and new working models which we serve our customers.
About the Product:
Master ® CRM is an open source CRM application that was created from Sugar and Vtiger code intended to be a source CRM application completely detached and with similar functionality to SugarCRM and Salesforce.com.
In its most recent Master ® CRM offers all the usual functions of CRM:
- Sales Automation (personalized product entries, inventory management, budgeting, billing and troubleshooting tickets)
- Customer and service functions, including a self-service customer portal
- Marketing Automation (lead generation, campaign support, knowledge bases)
- Inventory Management
- Analysis and reporting
The characteristics of interaction with the user include:
- The integration with corporate email systems (plug-in for Microsoft Outlook, Mozilla Thunderbird extension)
- Support Asterisk PBX phone system
- Tag cloud functionality (labeled in the cloud)
- RSS Subscription feedback
- PDF document generation via the TCPDF library
- Also supported Vtiger multiple databases, security management, and various web forms.
Master ® CRM is based on stack LAMP / WAMP (Linux / Windows, Apache, MySQL and PHP) with the code of other open source projects such as SugarCRM.
For complete pricing details, please contact the company directly.
For a proper demo of this CRM solution:
For a proper demo of this CRM solution, please contact the company directly.
Rich’s Video Highlights of this CRM solution:
Rich’s View of Master CRM:
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