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This CRM Review examines MagnaCRM.
In-Depth CRM Review
OnClick Solutions Ltd.
CRM Category: Strategic Solution – Cloud
Sub-Category: Contact Manager
Seats: Small Business
About the Company:
OnClick Solutions Ltd, an Israeli company was founded in 2004 by Neran Ashkenazi.
Our mission is to provide software solutions for small and midsize businesses. We believe software should be simple, helping people to complete their work without getting in the way. Complex forms, confusing user-interfaces and hundreds of options have no place in our products.
Our software solutions include the popular HelpOnClick – affordable and easy to use live chat software to reduce service costs and increase sales,BusinessOnClick – easy to use business management suite, including leads, clients, communication, invoices and project management and Magna CRM– a Customer Relationship Management application with the features of advanced CRM software, but without the complexity of many such systems.
Some of the benefits you can gain from our products:
HelpOnClick, which allows your customer support team to provide real-time online support for your marketing Web site through a chat interface. helponclick also lets you invite browsing customers to a chat. helponclick helps build customer confidence and trust. No wonder helponlick is proven to increase sales conversion rates!
BusinessOnClick, which allows you a complete solution for your business. Collect leads, turn then into customer. Collaborate with your clients and colleagues on projects and get payed quickly and easily.
Magna CRM improves collaboration and helps you turn leads into sales. magnacrm is a complete marketing management application, including management of accounts, leads, contacts, events issues, tasks and a comprehensive reporting system.
In the local market, Floop website marketplace is a marketplace for buying and selling websites, domains and web services.
OnClick Solutions Ltd customer support solutions are designed to help customers implement today’s best business practices. Our solutions are updated continually to reflect now technology and the latest advances in business procedures and approaches.
We believe in transparency. As a small company, our greatest advantage is being close to our customers, listening to them and treating them with respect. So, if you have questions about any aspect of our business, please contact us.
About the Product:
Magna CRM has a wealth of features for complete support of your marketing and customer care operations
- Intuitive, Convenient Interface – See all the information at a glance, and learn to use Magna CRM in practically no time.
- Scheduling Events – Create event records (e.g. “Sales Meeting”) and manage them via the easy to use calendar for a day, a week or a month. Relate events to accounts, contacts, leads etc.
- Tasks – Create task records (e.g. “Prepare report for meeting”) and track and manage them via the easy to use calendar for a day, a week or a month. Relate these to accounts, contacts, leads etc.
- Account management – create accounts and manage them
- Contact management – Keep detailed records of your contacts and accounts (customers, competitors, partners etc), creating relations between them.
- Sales automation – Manage your leads and convert them to business opportunities. Track these until the deal is closed.
- Product management – Set up your products & services and relate them to your accounts as assets.
- Issue tracking – Register and track customer requests – defect reports, feature suggestions, support requests.
- Solutions – Record solutions and use them to resolve issues.
- Integrated relational database – Addresses, solutions, and other data that are entered in one form are conveniently re-used in other forms, saving time and ensuring that all the entries are up to date and correct.
- Reports – Generate reports to see company marketing and customer care activity at a glance and export report data to an Excel spreadsheet (CSV) or text file.
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