This post was most recently updated on July 4th, 2013
Last Updated on 7 years by RichBohn
This CRM Review examines LeadManager.
In-Depth CRM Review
222 N. Sepulveda
El Segundo, CA 90245-5660
CRM Category: Marketing Support – Cloud
Sub-Category: Lead Management
Seats: Small Enterprise
About the Company:
Driving sales performance with lead management software.
Leads360 is a market leading provider of cloud-based lead management solutions. The company was founded in 2004, and today serves more than 5,000 customers from a wide range of markets, with particular success in financial services, insurance and higher education industries. Leads360 offerings include lead management and sales dialing solutions that complement CRM and marketing automation solutions with deep sales automation designed to optimize lead conversion. Many of our customers see conversion rate increases of more than 400 percent.
We believe there’s a lot of science to selling, and that there are clear, repeatable processes that can systematically drive improved sales performance. Ongoing research, drawn from managing more than 65 million lead records, gives us incredible insight and expertise on repeatable processes that are proven to convert. This insight is built into our solutions from the ideal call strategy to proven-to-convert email nurture messages that go to work while reps are making calls.
Leads360 LeadManager™ and integrated dialer, Leads360 Dial-IQ™, focus on three core principles critical to helping sales teams improve lead conversion – speed-to-contact, selling discipline (driving repeatable sales processes), and sales rep productivity. Leads360’s LeadManager enables organizations to implement consistent, repeatable, measurable and fully compliant sales processes, designed to drive increased conversion. Leads360’s Dial-IQ outbound and inbound sales dialer further amplifies close rates by utilizing unrivalled call routing intelligence, speed and analytics, helping customers increase conversion by an additional 77 percent.
Leads360 has been ranked as one of the “Best Places to Work” in Los Angeles for three years in a row and has been ranked as one of the fastest growing technology companies in the nation by Deloitte.
About the Product:
Lead conversion like you’ve never seen before.
For sales and marketing teams, determining how to optimize selling processes to maximize lead conversion is a major challenge. Most businesses commonly find their sales reps:
- Don’t respond to priority leads fast enough
- Work leads in their own way, using their own discretion
- Spend too much time determining which lead to work next
Through a cloud-based lead management solution and integrated sales dialer, Leads360 addresses these challenges, maximizing the productivity and effectiveness of your sales team, while delivering transformational lead conversion horsepower.
Speed. Discipline. Productivity.
Studies show that the average business takes more than 48 hours to respond to an online lead, makes only 2 follow-up calls on average and spends 75% to 80% of their time trying to get a hold of leads. Yet research proves that speed-to-contact, number of contact attempts and number of touches per day are key success metrics for improving lead conversion. With this in mind, the Leads360 solution focuses on three key principles: (1) increased speed-to-contact (2) greater selling discipline and (3) improved rep productivity.
Leads360 provides cloud-based lead management software and sales dialer software to thousands of growing businesses, often improving conversion rates by 400% or more.
Leads360 LeadManager™ – Leads360’s LeadManager enables organizations to implement consistent, repeatable, measurable and fully compliant sales processes, designed to drive increased conversion. Key features include:
- Powerful push and pull distribution for new leads
- Critical reassignment program for unworked leads
- Fully customizable, easy to configure distribution programs
- Automated duplicate management
- Best practice lead priority rules pre-configured and customizable
- Best practice workflow pre-configured and customizable
- Best practice email and SMS text nurturing, pre-configured and customizable
- Powerful out of the box reports and easy-to-configure custom reports
- Real-time lead source integration (1,400+ integrated lead sources, XML post)
- Integrated with leading CRMs and other systems
Leads360 Dial-IQ™ – Leads360’s Dial-IQ is the industry’s most intelligent sales dialer, proven to accelerate close rates by utilizing unrivalled call routing intelligence, speed and analytics. Dial-IQ is proven to boost conversion rates by 77 percent when added to LeadManager. Key features include:
- Inbound and Outbound dialing
- Instant screen pop, displaying lead record
- Advanced distribution programs including Shotgun Connect, ringing lines of all available / eligible reps for new priority lead
- 1:1 progressive dialer
- 4:1 multi-line dialer
- Integrated inbound dialer with campaign tracking
- Call recording for added quality and compliance assurance
- Enhanced reporting for greater visibility into call data
Leads360 for Salesforce – Leads360’s seamless integration into Salesforce addresses common sales challenges and dramatically improves sales team speed, discipline, and productivity.
Leads360 for iPhone – Leads360 for iPhone allows your reps to stay productive whether they are inside or outside the office. Just like using Leads360 on a desktop, reps can easily receive new leads in real-time, be reminded of needed follow-up, have access to information about all of their leads, all while on the go.
For complete pricing details, please contact the company directly.
For a proper demo of this CRM solution:
For a proper demo of this CRM solution, please contact the company directly.
Rich’s View of LeadManager:
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If you are considering this program, you should also look at these other CRM solutions:
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