This review was last updated by
This CRM Review examines PBX+.
In-Depth CRM Review
440 North Wolfe Road
Sunnyvale, CA 94085-3869
CRM Category: Call Center Support – Cloud
Seats: Small Enterprise
About the Company:
Invox offers next generation business phone systems for small and medium-sized companies.
Using the world’s fastest and easiest web-based phone designer tool, businesses can design and build next generation business telephone systems and advanced IVR systems in just minutes without installing any new software or hardware.
The design is a patent-pending 65-man-year effort involving advanced Web 2.0 (Ajax) technologies. Invox provides an easy-to-use “visio” interface that manages the system’s complex telephony configuration with a simple drag-and-drop action.
The service is cloud-based, so businesses can scale their extensions or phone system’s capacity at any time with a single click.
Invox currently offers services in 50 countries including the US, UK, Germany, France, Australia, Singapore, China, Hong Kong and India.
About the Product:
All The Features in Fortune-500 Phone System
Hosted in Amazon Cloud for 99.5% Uptime Guarantee
Customize your greetings based on your business and non-business hours
Text to Speech
Upload your greeting or use Text to Speech in over 25 languages
Prompt callers for their name & reason why they are calling
Record your calls for free & listen to them online
Music on Hold
Play your choice music to engage the customer while the call is in queue or in transfer
Dial by name
Enable callers to reach your staff by their first or last name
Works with Any Phone
Use Skype, Google Talk, VoIP, landline or mobile in your country
See graphs of all calls
Create unlimited voicemail boxes
Receive an email with voicemail notification
Take as many as 5 calls at a time with no interfering busy signals
Test your new phone system unlimited times till you are ready to roll
For complete pricing details, please see:
For a proper demo of this CRM solution:
For a proper demo of this CRM solution, please contact the company directly.
Rich’s View of PBX+:
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