In-Depth CRM Review

CRM Review – InGenius Connector Enterprise

InGenius Software Inc.
350 Legget Drive
Kanata, Ontario K2K 2W7
Canada

Telephone: (613) 591-9002
Toll Free:
Fax: (613) 591-9003
Email: [email protected]
Web: http://wp.ingeniussoftware.com/

CRM Category: Call Center Support – Cloud
Sub-Category: CTI
Seats: Small Enterprise

About the Company:

InGenius Software develops leading edge software in the Computer Telephony integration field. We develop products that connect your Mitel, Polycom, Aastra, Asterisk, Broadsoft desk phone to your CRM system, and to your corporate directories. We support MS Outlook, Salesforce.com, SugarCRM, and MS Dynamics CRM, among others.

InGenius has been in business, and continuously profitable, since 1986.

InGenius Software’s focus is 100% on CTI. We have an excellent reputation for quality products and ongoing, strong customer service. Our many references will attest to our knowledge, experience, longevity and dedication to high quality products and service.

About the Product:

InGenius Connector Enterprise (ICE) sits between your existing telephony system and your Salesforce.com instance to ensure that phone activity is easier to initiate, accurately captured and instantly available for detailed reporting. All without a desktop install!

No Desktop Install

Deploy to 1000s of users quickly and easily with our server based installation and easily make changes using our web run-time admin interface.

East to Use

Users stay inside their CRM to make and receive calls using a simple UI. Call log templates and automatic call logging streamline and standardize call logs.

Easy to Manage

Since calls are automatically logged, call records are accurately captured and instantly available for detailed reporting.

Price:

For complete pricing details, please contact the company directly.

For a proper demo of this CRM solution:

For a proper demo of this CRM solution, please contact the company directly.

Rich’s View of CRM Review – InGenius Connector Enterprise:

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