Last Updated on 7 years by RichBohn
This CRM Review examines Igloo.
In-Depth CRM Review
22 Frederick Street, 6th Floor
Kitchener Ontario N2H 6M6
CRM Category: Sales Management Support – Cloud
Seats: Small Enterprise
About the Company:
The world is your workplace.
Work has always been social, from the telephone calls we make and meetings we attend to the conversations we hold around the water cooler. But when you consider the systems we use today (email, ECM, CRM, ERP), they border on anti-social and leave us feeling chained to our desks.
Igloo is a web-based platform for collaborating at work. It’s a digital workplace that enables you to share files, find answers, solve problems, locate information and expertise and tap into the collective knowledge of your customers, partners and peers, virtually anywhere.
Igloo is a natural evolution for the way we work. And it makes us much more efficient, not by replacing the productivity tools we use today, but by optimizing the flow of information between people.
No more obstacles, no more barriers, no more silos.
About the Product:
Igloo is a modern intranet. It helps you work better with other people by keeping your content and conversations in one place.
(It’s also hosted and managed, so you can focus on your work, not your IT budget)
We create. We share. We talk with each other.
We call this work.
It should be easy.
We work, share, and collaborate in different places and with different people. Every activity, even every department, has their own tools.
We do our work here, we share it over there, and we talk about it everywhere.
It’s hard to make all that work together
If you have to share with other people – people not on your team, or not in your office – it’s hard. We get it. You still need your own tools for work. But you can store, share, talk, and collaborate on your files with other people in the right place. Let’s make it easy.
So, how do you get things done?
What do you want to do?
- Share a file
- Share a link
- Have a discussion
- Manage a project
- Keep updated
- Give updates
Built in sharing, versions, comments, ratings and related content. You get to see it all in one place. And best of all, if the version changes live in the same spot. You’ll never have to see presentation_final_reallythistime.pptx ever again.
You can do all this in your digital workplace
Igloo brings it all together. You won’t need to search your inbox for the latest version of a presentation, or update your manager about the same topic three times.
You can share as much or as little as you want with your team or across your whole business.
Comments, blogs, activity streams? If this sounds like Facebook – it’s not. It’s built for business.
Social media software, like Facebook and Twitter, are great. They’re really easy to use and have built some great conventions that we all use now. The tools you use in a “social intranet” are very similar. We use blogs, forums, wikis, hashtags and like buttons. But how you use these in a business context is very different from using them in your personal life.
Work is not a place.
We work everywhere and we’re connected all the time. It’s a blessing and a curse in some ways. But when you need information on the go, or you want to provide insight when you’re not at a computer, you should still have access to the people, content and tools you need to do your job.
Igloo Software is delivered in your web browser, so you can access it from almost any computer with a web browser, including mobile devices like iPhones and iPads. So if you’re at a tradeshow or on the beach, you can still post updates, download the latest version of a PowerPoint or post comments.
Built-in enterprise grade security.
Content everywhere? Easy accessibility? This can’t be secure!
Well, it is. We’ve modelled our security to be open enough for collaboration, but strict enough that you don’t lose the benefits of an on-premise solution. You can control access by groups, individuals or even specific pieces of content.
Security is controlled by IT – so if you want to integrate with LDAP(S) for single sign on, get two-factor authentication, it’s all available to you and built into the platform.
Bring your own software
Everyone has their favorite software. Each department has their own tools. Sometimes we need to share things with each other, and we can’t always share access or train staff on new tools. Igloo allows you to bring in other cloud and web services, like SharePoint or SalesForce, to share content with team members in the same place you’re talking about it.
And because you can upload any document type, you still have full version control, commenting and related objects, regardless of if it’s a Word document, a Photoshop file, or a block of code.
For complete pricing details, please see:
For a proper demo of this CRM solution:
For a proper demo of this CRM solution, please contact the company directly.
Rich’s View of Igloo:
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If you are considering this program, you should also look at these other CRM solutions:
- Coming Soon!
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