This review was last updated
This CRM Review examines Global Shop CRM.
In-Depth CRM Review
Global Shop CRM
Global Shop Solutions
975 Evergreen Circle
The Woodlands, TX 77380-3637
CRM Category: Field Sales Support – Cloud
Seats: Small Enterprise
About the Company:
Global Shop Solutions, the only provider of One-System ERP Solutions™ designed to streamline operations, has helped hundreds of discrete manufacturers increase sales, improve quality and on-time delivery, and lower costs.
Global Shop is headquartered in The Woodlands, Texas, with offices in major cities throughout the U. S. Global Shop serves customers in a variety of industries throughout North and South America, Europe, and Asia.
The Global Shop Difference
Global Shop Solutions’ unique combination of manufacturing knowledge, software expertise and commitment to customer service has produced more successful implementations than any of its competitors in the industry. For manufacturing companies that want to provider better and faster service to their customers, gain more control over their business and accelerate growth and profitability, Global Shop Solutions is the ERP software of choice.
Founded in 1976 by Dick Alexander, Global Shop Solutions’ ownership remains in the hands of the Alexander family – an unparalleled achievement in today’s environment where software companies are bought and sold repeatedly. As a result, Global Shop Solutions customers enjoy a level of stability unmatched in the software industry. Six members of the Alexander family work in the company. Alexander’s son Dustin, who has been with the company since 1990, became president in 2006. Dick Alexander remains active in the business as chairman/founder.
Global Shop Solutions serves as the preferred management solution for a variety of industries, including aerospace and defense, sheet metal fabricators and machine shops, screw machine shops, machine builders, repair facilities and electronics, wood shops, medical instrumentation, stampers, store fixtures, and other discrete manufacturers. Global Shop Solutions customers include public and private companies, which range in size from 10 to 500 employees.
Global Shop Solutions’ mission is to help manufacturing companies streamline their operations for increased sales, lower costs and improved on-time delivery. Global Shop Solutions consistently delivers these results through One-System ERP Solutions™ that include unsurpassed levels of customer training, service and support. With a proven implementation process and Built-in Customization™, Global Shop Solutions provides a comprehensive enterprise management system that can grow with the size and needs of its customers.
Global Shop Solutions has some of the most experienced and knowledgeable employees in the industry. Many of Global Shop’s consultants and trainers have been with the company for more than a decade. In addition to their software training and expertise, most have hands-on experience in a manufacturing environment. As a result, they understand the unique challenges, issues and concerns facing today’s manufacturing companies. Friendly, caring and hardworking, Global Shop Solutions employees are dedicated to making each and every implementation a complete success.
About the Product:
Global Shop’s ERP Software Overview
Take Control of Your Manufacturing Business
In today’s manufacturing environment, enterprises must be lean, agile, and cost conscious in order to maintain their place in the global supply chain. This requires having a firm grip on every aspect of the business, not just the shop floor. Global Shop Solutions has the software tools to streamline your company’s operations through:
- Lower setup cost
- Shortened cycle times
- Increased on-time delivery
- Reduced administrative overhead
- Lower labor and material costs
- Improved productivity
- Superior customer service
- Accurate inventory tracking
- Elimination of manual spreadsheets
No matter your mode of manufacturing –– Make-to-Order (MTO), Make-to-Stock (MTS), Engineer-to-Order (ETO), Mixed-Mode, DCAA/government contracting, or all of the above –– Global Shop Solutions has the ERP manufacturing software systems experience to ensure profitability in today’s globally competitive environment. With Global Shop, you’re getting what you need in a complete ERP software system minus unnecessary bells and whistles.
From small run job shop management software to multi-element, agile project management software, Global shop interfaces with your specific needs.
Rapid to implement, easy to use, built for your success. Trusted performance: That’s the Global Shop difference.
How does the Global Shop ERP Software System Function?
Global Shop’s One-System ERP Solutions™ serve as a central organizing hub for your entire business. It makes all systems and processes more visible and integrates every step of the manufacturing process, so employees can do their jobs more efficiently and management can make better-informed, real-time decisions.
Best of all, Global Shop Solutions offers enhanced functionality so that the system grows with you. Whether you have 20 or 1,000+ employees, Global Shop’s One-System ERP Solutions™ integrate all of your business processes into one easy-to-use system that puts you in total control of your business. You make better decisions on the shop floor and in management meetings. This translates to leaner, more efficient operations and long-term improvements to your bottom line.
Fully Integrated Software Tools
Many companies use a variety of disparate spreadsheets and data management tools to run the business. The result is costly –– inaccuracies, inconsistencies and inefficiencies in every area. Global Shop Solutions eliminates the need for virtually all of those tools and consolidates all the information into one fully integrated business management system. With all the data in one central location, employees at all levels can make better decisions and transform the company into a leaner, more competitive manufacturing enterprise.
Designed for maximum flexibility, Global Shop’s One-System ERP Solutions™ consist of a fully integrated business management system that streamlines every aspect of your business.
- Global Shop Management Solutions. A powerful tool for streamlining operations, the Management Solutions module handles estimating, quoting, job costing and tracking, work-in- process – everything you need to manage the shop floor with greater speed, accuracy and efficiency.
- Global Shop Materials Solutions. Offering everything from automated purchasing to wireless material and inventory monitoring, this powerful system delivers unsurpassed inventory management and tracking detail.
- Global Shop Financial Solutions. This robust financial module handles everything from AR and AP to General Ledger, Payroll and Financial Statements. You’ll track and manage the numbers with unprecedented accuracy!
- Global Shop Online Systems. Manage time, attendance, labor costs and employee performance like never before, while achieving dramatic productivity gains throughout the shop floor.
- Global Shop Sales Solutions. This powerful module keeps you on top of your sales process with detailed Customer Relationship Management, sales order entry, sales analysis, custom reporting and real-time feedback on critical sales data.
- Global Shop Advanced Planning and Scheduling (APS). Global Shop’s APS puts scheduling power to control your shop at your fingertips and lets you see the effects of scheduling changes instantly. These real-time, “real shop” features make your business more responsive to the demands of your customers.
- Global Shop Customer Relationship Management (CRM). Single-screen simplicity makes it easy to access customer information, instantly respond to customer inquiries, and build stronger, more vital customer relationships.
- Global Shop Business Intelligence. This feature allows you to create custom charts, graphs and reports to analyze every aspect of your business.
- Global Shop Electronic Data Interchange (EDI). The EDI module enables structured transmission of data within and between vital organizational points, and automatic data processing of the most frequently used transactions.
- Global Shop Reports. Hundreds of built-in reports inform and guide all your business decisions. You can also design custom reports in Crystal Reports™, without any additional programming.
- Global Shop Wireless. Handheld devices provide fast, accurate, tracking of online data, including physical inventory, purchase order receipts, inventory transfers and more.
- Global Application Builder (GAB). GAB is a programming tool designed to allow users to modify their Global Shop ERP system to suit their specific needs. Users are able to make functionality changes, without waiting for a customized option to be built or a system update.
The Global Shop Difference
What sets Global Shop Solutions apart from all other ERP software systems?
Many ERP companies purchase third party software programs, then patch them together into one package. Global Shop Solutions’ core applications are architected and written in house from the ground up. The result is a powerful, integrated system that seamlessly incorporates popular packages, such as Crystal Reports™, Paychex™, ADP™, BarTender™, SolidWorks™, AutoCAD™, and many others.
Global Shop also offers a unique 16-point “Checklist for Success” to ensure that you receive the maximum return on your investment:
2. Low Total Cost of Ownership
3. Proof of Performance
4. Streamlined Business Operations
5. Built-in Customization
6. Easy to Use
7. Smooth Implementation
8. Ongoing Training
9. Advanced Planning & Scheduling (APS)
10. Customer Relationship Management (CRM)
11. Lean Manufacturing Features
12. Cutting Edge Technology
13. Vendor Stability
14. Good Fit with Your Industry
16. Superior Service and Support
As the only company to offer so many powerful features in one easy-to-use system, Global Shop Solutions sets the standard for the ERP manufacturing software industry.
For complete pricing details, please contact the company directly.
For a proper demo of this CRM solution:
For a proper demo of this CRM solution, please contact the company directly.
Rich’s View of Global Shop CRM:
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