This review was last updated
This CRM Review examines FuzeBox.
In-Depth CRM Review
150 Spear Street
San Francisco, CA 94105-1561
CRM Category: Field Sales Support – Cloud
Sub-Category: Sales Presentations/Online Meetings
Seats: Small Business
About the Company:
Fuze offers reliable, pixel perfect, hi-definition meetings & video conferencing solutions that are compatible with any device, from anywhere in the world. Fuze technology allows businesses and professionals to make meetings like never before.
WHAT WE’RE ALL ABOUT
We transform how companies communicate and more importantly, collaborate. Our Internet and mobile-based communications solutions make it possible for today’s mobile professionals to work together from anywhere and from any device. Leveraging our wholly owned CLEC, Liberty Telecomm and years of experience and innovation in making mobile phones and PCs communicate with each other, we take collaboration beyond the desktop.
Our suite of secure, scalable and cost-effective communication tools are designed for businesses of all sizes and can be fully integrated into existing business enterprise tools and applications. Our products include Fuze Meeting, Fuze Meeting with Telepresence and Fuze Webinar.
Founded in 1998, FuzeBox is a private company that serves clients worldwide. Headquartered in San Francisco, California, we also have offices in Santa Barbara, California and Sofia, Bulgaria.
About the Product:
Let’s face it, your video conferencing software is a bit outdated.
We’re not pioneers in video conferencing, we’re astronauts. FuzeBox is the only video conferencing software brand to offer its users natural, high-definition, face-to-face communication that is always secure and reliable. Our features offer a unique and exciting meeting experience from start to finish.
MULTI-PARTY HD VIDEO CONFERENCING.
- Party of twelve, your HD meeting is ready…
FuzeBox’s crystal clear connectivity conveniently links numerous meeting participants and attendees at the speed of light. Connect up to 12 users at a time without sacrificing quality. Geography will not complicate your productivity, nor will it affect the pristine quality of your video conference.
RICH MEDIA SHARING.
- One-time-only content uploading and storage.
Upload, stream and share gigantic files without a hitch. Zoom in and out rapidly or pan across your screen at lightning speed without compromising quality or pixilation. FuzeBox rich media content sharing supports industry standard image formats as well as other file types such as video, PowerPoint, Keynote, and documents.
DESKTOP AND APP SCREEN SHARING.
- We help you sync-up, link-up and share stuff.
Give other meeting attendees access to view your desktop during meetings with Fuze Screen Sharing. Cross-platform compatibility means that PCs can seamlessly collaborate with MACs (and vice versa), even from remote locations. Conveniently share your computer’s desktop or just specific applications. You can collaborate over documents, provide remote technical assistance, or demonstrate your software products remotely.
- We put the power and control in your hands.
Meeting hosts can offer meeting presenters the ability to access and control the host’s computer from the presenter’s computer. No other video conferencing software offers its users the ability to access another user’s system from a remote location.
- Fuze democratizes your fixed room investments.
Fuze Telepresence extends into conference rooms with up to 1080p HD video. Fuze has unsurpassed interoperability with H.323 and SIP fixed room videoconference systems such as Polycom, Cisco/Tandberg, LifeSize, Sony, and Teliris. This innovative technology allows your company to extend its investment in hardware-based solutions with meeting interoperability and seamless fullscreen meeting integration from desktop, mobile, and tablet based devices to the video conference endpoints.
- No problem, we’ll have our people call your people.
In addition to internet based audio (VoIP) and the ability to dial into meetings, the Fuze audio conference capabilities include a Call Me feature which allows you to quickly and effortlessly connect yourself and other attendees right into a meeting (the only feature of its kind in the video conferencing category). Call Me reduces hassle and eliminates the need to call-in and enter a long pin number every time you set-up a meeting.
- Let’s take this outside!
Managed by the meeting host or by other attendees, the Chat feature allows you to make comments and notes privately (or publicly) during a meeting. Chat gives you the ability to alert other presenters and attendees quietly and subtly and is completely unobtrusive within FuzeBox’s sleek user interface.
- We interoperate and play nice with others.
PCs to Macs, Macs to PCs, desktops to tablets, tablets to iPhones and iPhones to Androids. FuzeBox technology makes it simple to collaborate in HD, pixel perfect quality on any device, at anytime, from anywhere.
EASY INTEGRATION INTO YOUR COMMUNICATIONS INFRASTRUCTURE.
- Integrate with unified communications solutions.
With the Fuze plugin for Microsoft Lync, you can initiate meetings and invite colleagues on the fly. Never miss a meeting and be in two places at once. With the Fuze plugin for Microsoft Outlook, you can easily set up Fuze Meetings directly or define a host delegate to schedule meetings on your behalf.
- Log, record, and reuse your meeting content.
Ensure that your meetings live on forever with high-resolution recording and playback. If you need to log and record an entire meeting, or just certain parts of one on the fly, the Meeting Recording feature gives you the power and control to do so. Once the meeting has ended, you can securely publish the meeting online with it’s associated media for reference later.
REUSABLE MEETING SPACE.
- No reservations or appointments required.
The Reusable Meeting feature allows you and your team to access and reuse the same meeting room over and over again. Regularly scheduled meetings are a breeze with FuzeBox technology; it’s like having easy access to your own conference room without having to reserve a space.
- Throw up a billboard for everyone to see.
Publish all of your meeting content into a seamless link that can be easily sent to anyone who attended or could not attend your meeting. Once the host has provided a link to the content that was shared or discussed, that content can be viewed, downloaded, saved and reused. There is no limit to how many people can view your content publishing link for easy follow-up.
- Stay in the lines or color outside of them if you want to.
Annotate over any and all cloud-based content. Markup or add notes to pictures, PDF’s, and PowerPoint presentations. Unique to FuzeBox, the iPoint controller acts as a laser pointer that lets you callout or highlight any specific content on your screen. Annotations can be reviewed later through the published meeting media or through the Meeting Recording feature.
- Pick up exactly where you left off.
All online meetings have the potential to freeze up or drop out due to connectivity and bandwidth issues, but do all brands have the ability to reconnect exactly where they left off? We think not! Auto-reconnect, one of the coolest FuzeBox features, is an especially important for anyone Fuzing on a mobile network.
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Rich’s View of FuzeBox:
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If you are considering this program, you should also look at these other CRM solutions:
Adobe Systesm, developer of Adobe Connect
BeamYourScreen GmbH, developer of Mikogo
Cisco Systems, Inc., developer of Cisco WebEx Meetings
Citrix Online, LLC, developer of GoToMeeting
LogMeIn, Inc., developer of Join.me
Simulāt, Inc., developer of Vyew
ZOHO Corporation, developer of ZOHO Meeting
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