This review was last updated
This CRM Review examines Fusebill.
In-Depth CRM Review
Suite 203 – 232 Herzberg Road
Kanata, Ontario K2K 2A1
CRM Category: Selling on the Web – Cloud
Seats: Small/Medium Business
About the Company:
Fusebill automates invoicing, billing and collections for subscription based companies. Ideal for both B2B and B2C businesses, our customers span many industry sectors, including software as a service, digital media, and communications. Our customers rely on Fusebill to reduce their costs, speed their cash collections, and extend their customer lifecycles.
We pride ourselves on our customer support and service and measure our success by our customer’s success. We realize that billing is a critical business function and we are available 24/7 to help.
Our expertise in subscription billing comes from years of building and extending large scale billing systems for SaaS companies. The founding team of Fusebill helped build Protus – maker of MyFax, Campaigner and my1voice – to support over 550,000 paid subscribers and a wide variety of pricing models and real-world billing issues.
Fusebill is backed by private investors and institutional investors including:
About the Product:
Fusebill’s recurring billing and payments platform manages your recurring billing needs throughout the customer lifecycle – from signup or account creation, through recurring payments and invoices, dunning and customer communication. Fusebill supports your entire organization – from accounting and billing operations, through sales, marketing and management.
Price Plans, Coupons, Discounts & Trials
Create pricing plans combining one-time, recurring, volume and usage based charges. Apply discounts, coupons and free trial periods. Manage recurring billing and renewal dates. Charge in advance, in arrears or as-you go.
Create invoices, administer payments
Automate delivery of itemized invoices and statements. Accept cash, checks and wire transfers. Edit invoices with manual charges and discounts. Display invoices online. Specify recurring billing dates or distribute throughout the month.
Process credit card payments and echecks
PCI Level 1 compliant processing of credit, debit and e-checking payments automatically using your payment gateway. (We support 39…). Switch gateways easily. Send and Receive automatic notification of expiring cards, failed payments and collections.
Centralize Customer Account Management
Centralize customer information for easy customer support. Maintain Bill-to / Ship-to addresses. Add custom data to accounts. Warn your customers about expiring credit cards. Automate account status changes for free trials and non-paying clients.
Capture credit card data and make sales any time from wherever you are. Turn your mobile phone into a point of sales (POS) device that automates charging and credit card entry. Securely send data to Fusebill for reporting and recurring billing purposes.
Salesforce CRM Integration
Integrate your Fusebill account directly with Salesforce CRM! Two way integration. Manage billing accounts and see account Information without leaving Salesforce CRM.
Sell evergreen or fixed-term subscriptions. Upsell and cross-sell additional subscriptions – all on the same bill. Automate renewal processing. Automatically alert clients about expiring and overdue subscriptions.
“My Account” portal for end customers
Create online checkout pages with recurring billing. Reduce support calls – let your customers securely manage their own accounts to make new purchases, view old invoices and manage credit cards online.
Reporting, Analytics and Metrics
Real time visibility to your subscription business. Key metrics including ARPU, MRR and churn. Track sales by reseller, sales rep, and online campaign.
Link Fusebill to your application or systems with our SOAP-API. Build your application against a free sandbox account. A test gateway is also available.
Two level tax administration – charge, collect, report on taxes due by geography. Identify taxable products. Manage tax exemptions.
For complete pricing details, please see:
For a proper demo of this CRM solution:
For a proper demo of this CRM solution, please contact the company directly.
Rich’s View of Fusebill:
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