In-Depth CRM Review

Foniva Contact Center Software

Foniva
3797 Thimens Boulevard
Suite 202
Montreal Quebec H4R 1W4
Canada

Telephone: (514) 316-1602
Toll Free: (866) 924-6072
Fax: (514) 940-5143
Email: [email protected]
Web: http://www.foniva.com/

CRM Category: Call Center Support – Cloud
Sub-Category: Contact Center Solutions
Seats: Small Enterprise

About the Company:

Headquartered in Montreal, Canada, with partners worldwide, Foniva is a global IT products and solutions providers for contact centers and outsourcing companies.

Combining unparalleled experience, comprehensive capabilities across all industries and business functions, Foniva collaborates with clients to help them become high-performance businesses.

Our Core Values have shaped the culture and defined the character of our company, guiding how we behave and make decisions.

About the Product:

From inbound IVR to predictive outbound campaigns through quality monitoring, Foniva’s turnkey contact center software will optimize agent productivity, reduce operation costs and maximize your revenue.

Our platform will quickly scale to better meet the endless needs in the typical call center environment. Based on a multisite architechture, the contact center suite provides a set of tools to better serve the manager, the agents and the calling customers.

Price:

For complete pricing details, please contact the company directly.

For a proper demo of this CRM solution:

For a proper demo of this CRM solution, please contact the company directly.

Rich’s View of Foniva Contact Center Software:

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