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This CRM Review examines EQMS.
In-Depth CRM Review
Spectrum Info Solutions
26 , Sylvester House – B
Thane (W) – 400 604.
CRM Category: Strategic Solution – Cloud
Sub-Category: Contact Manager
Seats: Small Business
About the Company:
Spinso was formed in 1998 with a prime focus on developing and providing Software Product Development and all its related services. Within a few years of time we have come up with quality innovations in Software sector to cater various business needs such as Sales & Service Industry, Enquiry Management Services, Educational Institute profile management etc.
Spinso , over the years, has invested its experience and expertise in building software solutions that serves as backbone to the customers business process.
We have currently established our self as a leading player in providing efficient software solutions in the Air-Conditioning Industry, with our product Organizer having over 350+ installations across various regions in India, UK, USA, Dubai, South Africa, Qatar & more.
We believe in Innovation to its core, so our mission is to come up with Innovative Products in coming years to help people in achieving a regulation in the business thus growing their business exponentially.
We take personal responsibility for our actions, and treat everyone equally, with trust and respect. We always honor our Commitments by fulfilling them in given time.
We always Work Hard towards delivering the Best Quality in whatever we do, may it be developing innovative solutions or the support to our existing client base.
The definition of our success begins with complete satisfaction of our Customers. Satisfied customers are achieved on providing timely support and accurate solutions to their problems.
About the Product:
Many organizations struggle to manage their enquiries, lot of time and effort is wasted in recollecting the history of discussions done with particular customer or prospects since the details are maintained in the cluttered way.
Are you still using excel to manage your sales leads?
EQMS is simple, affordable and ready to use sales lead management that helps you provide all the required information easily at your finger tips, thus letting you respond to customers/prospects quickly, focus on important activities such as working on strategy to improve sales, building strong relationship with your customers or prospects, generating more leads and much more.
Manage your enquiries in three easy steps Enquiry –> Follow-up –> Closure
Comprehensive Enquiry and Follow-up details
Captures complete enquiry details such as contact information, source of enquiry, region and other demographic factors. Gives you complete trail of follow-ups done and the documents shared with the customers/prospects.
Respond quickly to customers
Get Reminders for important timely follow-up with prospects/customer.
Effective team management
Team creation lets you keep your self updated with enquiries,followups of your team members it also helps you plan and measure your teams performance.
Helping you with direct marketing
Send SMS and Mail from EQMS to improve communication with your prospects and also keep them informed about offers or any other information by sending them email/sms.
Easy access to documents exchanged
Attach documents exchanged with prospects such as quotation, performa invoice, brochure, MOM (Minutes of meeting) etc with every follow-up.
Manage Channel Sales
Geographic Access helps you manage channels sales and let you access your data anywhere, anytime even while you are traveling.
In-Depth Reporting Capability
The comprehensive reporting in EQMS lets you assess enquiries generated for the product, region etc.You can also analyze the sales trend, employee performance and so on. The reporting interface provides the flexibility to slice and dice the data as per your need and even allows you to build customized report into excel for further MIS and forecasting.
Easily Migrate your existing Data
Easily migrate your existing data into EQMS via excel. EQMS supports predefined excel formats thus reducing the time taken for migration.
EQMS is available in various editions to give you a wider choice to select the appropriate editions suitable for your business needs. It can be used by any industry to mange their sales lead effectively. EQMS can be accessed across geographies which is helpful for managing channel sales(own sales force, dealers, retailers, direct marketing, etc.)
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