This review was last updated
This CRM Review examines Digital Roots.
In-Depth CRM Review
22920 Venture Drive
Novi, MI 48375-4188
CRM Category: Selling on the Web – Cloud
Sub-Category: Social CRM
Seats: Small Enterprise/Enterprise
About the Company:
Digital Roots is changing the game of customer relationship management in social media with awesome software and a simple objective — to make companies as social as their customers. We’ve got a fervor for quality customer service and we believe the best customer service should be available in all channels — especially in social media, the wild west of the CRM world. Our dedication to innovation and excellence is reflected in everything we do, from our user-customized products to our program end-to-end services. In the end, we aim to connect — company to company and company to customer.
About the Product:
Smarter Social CRM
Digital Roots’ smart social CRM solution is comprised of a customized social media database and results-focused engagement platform. The software is a learning engine that monitors social media conversations in real time and highlights the most relevant brand conversations, allowing you to focus on the mentions that matter most.
Our software suite includes…
- Robust data collection in real time
- Broad access to all online destinations
- Adaptive search algorithms that target the best content
- Analytics that identify the relevant content
- Machine learning that adjusts to emerging issues
For complete pricing details, please contact the company directly.
For a proper demo of this CRM solution:
For a proper demo of this CRM solution, please contact the company directly.
Rich’s View of Digital Roots:
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