This review was last updated by
This CRM Review examines Customer.io.
In-Depth CRM Review
902 Broadway, 4th Floor
New York, NY 10010-6002
CRM Category: Interaction Support – Cloud
Sub-Category: Email Marketing
Seats: Small Enterprise
About the Company:
Grow happy customers.
Most experiences you have with companies in the world are horrible. When’s the last time you felt passionate about your power company, or your mobile phone provider?
That’s not the world that we (and hopefully you) want to live in.
Let us help you grow happy customers.
With Customer.io you’ll see that happy customers come from genuine, relevant interactions with you. Happy customers care about your company. Happy customers are happy to pay you. And happy customers tell their friends.
About the Product:
Reasons you’ll love emailing with Customer.io
Send more relevant newsletters
Stop sending newsletters that your customers hate. Customer.io lets you send newsletters to segments of customers using data from your site.
- Segment in real-time with up to date data from your app. Email people who have spent at least $100 but haven’t been back in a month.
- Friendly editor lets anyone write emails
- No lists to manage and you won’t have to ask developers to export data for you.
Automatically email people based on what they do (or don’t do) in your app
Our advanced rules engine lets you easily send drip-campaigns and trigger emails
- Start a 5-email drip campaign automatically after someone is inactive for 30 days
- Send a triggered email 47 minutes after someone abandons their cart
- Track success by tying your emails to a conversion on your site
Get the full picture of your customer communications
You can look up a customer and see all the transactional email, newsletters, or triggered email they’ve received from you
- Send a one-time message to a customer tracking opens and clicks
- Find out how people respond to the different types of emails you send
- Check up on a customer by viewing site activity to see if they need help
For complete pricing details, please see:
For a proper demo of this CRM solution:
For a proper demo of this CRM solution, please contact the company directly.
Rich’s View of Customer.io:
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If you are considering this program, you should also look at these other CRM solutions:
- Coming Soon!
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