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This CRM Review examines Concur Travel and Expense.
In-Depth CRM Review
Concur Travel and Expense
Concur Technologies, Inc.
18400 NE Union Hill Road
Redmond, WA 98052-3332
Telephone: (425) 702-8808
Toll Free: (800) 401-8412
Fax: (425) 702-8828
Email: Contact Concur
Web: https://www.concur.com/
CRM Category: Sales Management Support – Cloud
Sub-Category: Expense Account Management
Seats: Small Enterprise
About the Company:
Concur is a leading provider of integrated travel and expense management solutions. Founded in 1993 on the premise of helping drive costs out of businesses through innovation, Concur’s services are trusted by over 15,000 clients around the globe with over 15 million users.
It’s estimated that approximately 20 percent of travel and entertainment (T&E) spend is out of policy*. Concur’s easy-to-use Web-based and mobile solutions enable employees to spend within policy, helping their companies control costs and save time. Concur’s systems adapt to individual employee preferences, while scaling to meet the needs of companies from small to large.
For organizations, Concur helps ensure that corporate travel is booked within policy before the trip is taken and reconciles expenses after travel is completed. And by delivering electronic receipts – from airlines, hotels, and car rental companies – directly into expense reports, Concur virtually eliminates the need to track and manage paper receipts.
To keep employees productive while traveling, Concur’s mobile applications enable business travelers to keep track of and share their travel plans, create, review and approve expense reports and book and change travel itineraries, all from a smartphone.
By capturing and reporting on every aspect of T&E spend, Concur’s services provide detailed information to help clients effectively negotiate with vendors, create budgets and manage compliance. Trusted by businesses of all sizes in more than 100 countries, Concur’s on-demand services process over $50 billion in T&E spend a year – equal to roughly 10 percent of the world’s T&E spend.
*Aberdeen Group
Concur Technologies, Inc. (CNQR) is traded on the NASDAQ.
http://www.bloomberg.com/quote/CNQR:US
About the Product:
Integrated Travel and Expense: Better Together
Simplify Business Travel & Expenses
Book business travel from a broad selection of in-policy options. Credit card charges are automatically captured and categorized. Concur’s mobile app combines with TripIt Pro to manage trips and itineraries, and capture receipts – all from your smartphone.
Make Business Travel and Expense Management Simple
Employees can book domestic and international flights, reserve rental cars and make hotel and rail reservations – all from their smartphones or desktop browser. Thanks to the integration of travel with expense reporting, all itineraries and credit card charges are automatically imported. With the matching delivered with Smart Expenses™, receipt data is accurate and in-policy. The end result is that the expense report is nearly complete by the time you get back. Managing business travel expenses has never been easier.
Put an End to Manual Labor
No one wants to key in the same data, multiple times in multiple systems. With Concur’s travel and expense management solution, manual, paper-based expense reports are a thing of the past. Financial and accounting teams can easily review, approve, process, audit and pay expense reports. Organizations can better improve control and gain visibility into travel and entertainment (T&E) spending.
Stay One Step Ahead
Travel and expense is not a static process. The industry constantly changes. With the right tools, you’ll be able to adapt and adjust your processes and your policies to meet new business and regulatory requirements. Our T&E software also adapts to individual traveler preferences for organizations large and small. From pre-trip approval to reimbursement to all the steps in between, Concur can help.
Improve Planning with Trip Organization
After you book your business travel, managing all the trip details – from air, hotel, dining reservations and more – can be time consuming and disorganized. Dare we say chaotic? With TripIt and Concur integration, all of your trip information is organized and accessible in one place. Plus, based on where you’re going, view maps, directions and more about that location.
Make Your Smartphone Smarter
While you’re traveling, Concur’s mobile travel & expense app helps you stay on the ball. Need to change a flight, book a hotel or rental car, or even hail and pay for a taxi? Concur’s mobile app puts the ability to do all this in the palm of your hand. You can even snap photos of receipts, attach the images to your expenses, and toss away those bulky receipts.
Price:
For complete pricing details, please see:
https://www.concur.com/en-us/pricing-editions
For a proper demo of this CRM solution:
For a proper demo of this CRM solution, please contact the company directly.
Rich’s View of Concur Travel and Expense:
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Short List:
If you are considering this program, you should also look at these other CRM solutions:
- Coming Soon!
Rich’s Recommended Web Sites
https://plus.google.com/+concur/posts
http://www.linkedin.com/groups/Concur-149969?gid=149969
https://www.facebook.com/Concur
http://www.youtube.com/user/ConcurTechnologies
http://www.flickr.com/photos/concurinc/
Rich’s Recommended Reads
O.K., full disclosure, Andy Zoltners was a professor of mine at Northwestern. Sure, I still like the guy. But these are great books. I wish that I had them when I was a sales manager!
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