This CRM Review examines ConcourseSuite.
In-Depth CRM Review
223 East City Hall Avenue, Suite 212
Norfolk, VA 23510-1700
Telephone: (757) 627-3002
Toll Free: (877) 818-8108
Fax: (757) 627-8723
CRM Category: Strategic Solution – Open Source
Sub-Category: Contact Manager/Sales Force Automation
Seats: Mid Market
About the Company:
Concursive Corporation is a privately held media and open source software development company headquartered in Norfolk Virginia.
We are the developer of several products, including ConcourseSuite, a dedicated CRM solution, and ConcourseConnect, an integrated web-based software platform that brings together Social Business Software, Corporate Social Networking, Online Community, Business Directory, and CRM capabilities.
Concursive products are used by large enterprises and thousands of small businesses alike and our thriving developer and user community has more than 16,000 registered community members.
- Founded: 2000
- Headquarters: Norfolk, VA
- Services: Community, collaboration and business tools
- Products: ConcourseConnect and ConcourseSuite
Concursive Corporation is an Intel Capital Portfolio company.
About the Product:
ConcourseSuite is the first front office application suite to integrate Customer Relationship Management (CRM), web content management and team collaboration capabilities into a single, easy to user web application. An open source Java-based application with a standards-based plug-in architecture, ConcourseSuite 6 can scale to the largest enterprise, yet delivers the ease of use and low cost required by small and medium-sized businesses.
ConcourseSuite comprises several fully integrated modules. CRM, Web and Team modules combine to meld traditional CRM functions with website authoring, content management, and Enterprise 2.0 collaboration features. With the Flex module, users can add custom functionality through the industry standard Portlet architecture.
Leads and Pipeline
Manage the entire sales cycle—from lead capture and contact management to pipeline tracking and quoting.
Make the most of your leads and grow current customers by developing compelling, trackable marketing campaigns.
Identify, track and resolve customer issues quickly and consistently with advanced action plan, case management and ticketing tools.
Enterprise Document Management
Make valuable information accessible and usable across the organization with tools for efficient document storage and management.
Get more information
- ConcourseSuite Pricing
- View a Feature Summary
- Get details about specific Modules
- Learn about Customization and Integration
- View flexible Deployment Options
- Read Case Studies
For complete pricing details, please contact the company directly.
Rich’s View of ConcourseSuite:
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