Last Updated on 8 years by RichBohn
This CRM Review examines CommitCRM.
In-Depth CRM Review
Commit Business Solutions Ltd.
12 Hahofer Street
P.O. Box 1908
CRM Category: Strategic Solution – On Premise/
Sub-Category: Contact Manager
Vertical Solution: IT Services, MSPs and Computer Repair businesses
Seats: Small Business
About the Company:
Like all good stories, ours starts with a villain. While not of the comic book variety, this villain is no less troubling. Preying on small, growing and midsized IT businesses, the bad guy in our story goes around stealing either time or money from companies worldwide.
As an IT support and software development company, we experienced the attack of this villainous fiend first hand. You see, the more we successfully serviced our customers, the more business we acquired, but the more business that came our way, the less we were able to effectively and efficiently manage our company.
We came to recognize this impasse as the work of our nameless nemesis.
This evil scoundrel made it difficult for us to provide customized support for our growing client roster while coordinating our complicated and time consuming organizational activities. We didn’t know how to combat our foe without adding more hours to the day or finding a hidden treasure trove from which we could pay additional staff. How else could we simultaneously optimize our workforce, capture more billable time, and manage our ticketing, dispatching, billing and sales tracking activities?
Trying to keep our adversary from winning was an exhausting task. Instead of giving in however, our innovative developers decided to get even by developing CommitCRM, a powerful professional services automation (PSA) software solution, built specifically for IT services providers, managed services providers (MSPs) and computer repair shops.
While CommitCRM doesn’t come with a cape or a secret identity, our reliable and straightforward software solution vanquished the villain of our story, one robust feature at a time.
With our arch rival’s demise, we knew that CommitCRM was something special – something that should be made available to other small to midsize IT services providers struggling with similar enemies of their own.
So, in 2004, we officially launched CommitCRM to automate processes and streamline the management of IT solution providers’ activities at an affordable price.
To date, CommitCRM has helped thousands of IT professionals around the world bring down their respective rogues. Armed with powerful features that reduce operating costs while increasing profitability, CommitCRM also integrates with Intuit® Quickbooks®, Microsoft® Office® and Outlook® and a number of other leading, remote monitoring and management (RMM) tools. Further strengthening the potency of our software solution, CommitCRM also offers a Web interface and an open API around which various third-party developers build successful companies.
Because we understand that the challenges faced by IT businesses evolve, every new version of CommitCRM is updated to include cutting edge features to help our customers bring down the more current versions of their villains.
Committed to you, the small to midsize IT services’ business owner, our software solution is reliable, easy to install and navigate, affordable, and always backed by our professional, dedicated and knowledgeable customer service representatives.
Like us, and the thousands of CommitCRM users worldwide, you no longer have to turn to large corporations for expensive and complicated IT business management solutions to tackle your villainous problems.
With CommitCRM, you can easily, efficiently and affordably automate, integrate and grow.
Now, isn’t that a happy ending?
About the Product:
CommitCRM is an affordable professional service automation (PSA), CRM, service, dispatching, contracts and billing software solution designed specifically for small to mid-sized IT Services Providers who –
- Provide maintenance services
- Manage IT projects
- Handle customer support calls and on-site visits
- Sell hardware and off-the-shelf software
- Perform local repairs
- Provide managed services (MSP)
- Manage Service Contracts and need full control over their status
- Track Customers’ Assets – Equipment, Software, Subscriptions
- Provide outsourcing of IT support services
- Bill customers for labor, expenses, products and parts
$199 per user
For complete pricing details, please see:
For a proper demo of this CRM solution:
For a proper demo of this CRM solution, please see:
Rich’s View of CommitCRM:
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