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This CRM Review examines Cisco WebEx Meetings.
In-Depth CRM Review
Cisco WebEx Meetings
Cisco Systems, Inc.
3979 Freedom Circle
Santa Clara, CA 95054-1249
CRM Category: Field Sales Support – Cloud
Sub-Category: Sales Presentations
Seats: Small Business
About the Company:
At customers come first and an integral part of our DNA is creating long-lasting customer partnerships and working with them to identify their needs and provide solutions that support their success.
The concept of solutions being driven to address specific customer challenges has been with Cisco since its inception. Husband and wife Len Bosack and Sandy Lerner, both working for Stanford University, wanted to email each other from their respective offices located in different buildings but were unable to due to technological shortcomings. A technology had to be invented to deal with disparate local area protocols; and as a result of solving their challenge – the multi-protocol router was born.
Since then Cisco has shaped the future of the Internet by creating unprecedented value and opportunity for our customers, employees, investors and ecosystem partners and has become the worldwide leader in networking – transforming how people connect, communicate and collaborate.
Cisco Systems, Inc. (CSCO) is traded on the NASDAQ.
Cisco acquired WebEx in March 2007.
About the Product:
Cisco WebEx Meetings
Better meetings from beginning to end.
Meet, collaborate, and share in a whole new way. It’s easy to prepare because everything you need is in one place. Share anything on your computer and generate ideas fast. Next steps are crystal clear. That’s WebEx Meetings.
Your meeting invite links everyone to Meeting Spaces, where you’ve posted your agenda and all the files your group will need. Everything’s in one place. Ideas take shape before the meeting even starts, as you review, comment, and chat. When the meeting begins, everyone’s ready.
Once you’re all in the meeting, share easily and work together effectively. Show others anything on your computer – files, apps, your whole desktop. Then pass the ball to someone else who’d like to share. Work on a file together or brainstorm on the whiteboard. And record every ah-ha! for posterity.
Up close and HD personal
Watch your colleague’s face light up. Observe your client’s reaction to each comp. In a WebEx video conference, you can choose full screen with high-definition video, or see up to seven people at a time. The current speaker is always highlighted dynamically, so you’ll know who’s doing the talking.
WebEx goes with you!
On the move? No problem! WebEx Mobile for iPhone, iPad and Android allows you to host or attend a meeting wherever you are. If you’ve got internet access, you’ve got WebEx. And the app is free!
Keep it going
The meeting ends but your project doesn’t. Assign next steps and follow up in the Meeting Space. Use chat to stay in touch and discuss further. Share new files and comment, review recordings and notes. You’ll see updates on your Home page. Your secure Meeting Space will be there for all of you as long as you need it.
WebEx for your whole company
WebEx Meetings Enterprise can be tailored to meet your company’s needs. With full administration and policy control, it’s easy to manage. The single sign-on option keeps it simple for users and easy for IT.
For complete pricing details, please see:
For a proper demo of this CRM solution:
For a proper demo of this CRM solution, please contact the company directly.
Rich’s View of Cisco WebEx Meetings:
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If you are considering this program, you should also look at these other CRM solutions:
Adobe Systems, developer of Adobe Connect
BeamYourScreen GmbH, developer of Mikogo
Citrix Online, LLC, developer of GoToMeeting
FuzeBox, Inc., developer of FuzeBox
LogMeIn, Inc., developer of Join.me
Simulāt, Inc., developer of Vyew
ZOHO Corporation, developer of ZOHO Meeting
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