In-Depth CRM Review
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CRM Taxonomy: CRM Cloud
Sub-Category:AI for Sales Management
Seats: Enterprise (Salesforce add-on)
About the Company:
Cien gives sales leaders the power of artificial intelligence to increase the productivity and effectiveness of their sales teams. The app takes into account human and behavioral elements to detect problems and predict outcomes. Cien’s app is currently available for Salesforce.com customers.
About the Product:
Unlock your sales potential
Cien is the new way to measure and unlock sales productivity. Using AI, the app connects the invisible dots in your sales data to predict outcomes, uncover improvement areas and recommend the biggest wins for your team.
See beyond your KPIs
See the underlying quality of your leads, opportunities and sales professionals to ensure marketing, business development and sales teams are adding value in the revenue generation process. Get the most out of your pipeline by assigning the right people to the right deals.
Measure the intangible
Look into the human elements that affect sales productivity such as a person’s work ethic, closing ability or product knowledge. Increase your sales team’s effectiveness with role-based recommendations that lead to the greatest productivity increases.
Replace hunches with facts
Cien takes the guesswork out of planning and forecasting by predicting the leads, opportunities and deals won during any time period. It accounts for macro and external factors such as the seasonality of buying cycles or changes in your competitive environment.
Know your ROI at all times
A built in ROI calculator quantifies the productivity impact of every decision you make, arming you with hard data to build the business case for important sales initiatives. Cien incorporates the gross margins of your products to reflect the true economic impact.
Pricing for Cien ranges from $39.00/user/month to $49.00/user/month.
For complete pricing details, please contact the company directly. See:
For a proper demo of this CRM solution:
For a proper demo of this CRM solution, please contact the company directly.
Rich’s View of Cien:
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If you are considering this program, you should also look at these other CRM solutions:
- Coming Soon!
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