Last Updated on 2 years by RichBohn
This CRM Review examines Cbot
In-Depth CRM Review
|180 Sansome Street|
|San Francisco, CA 94015|
|CRM Taxonomy:||Cloud CRM/eBusiness|
About the Company:
We transform text into wisdom
We witness a paradigm shift in the realm of customer interaction.
People expect natural, simple and direct experiences and the new interface is conversational.
Cbot, the leading company in conversational AI, is here to help brands to create that experience and meet their profitability goals.
About the Product:
A well-trained chatbot to empower your shopper journeys
Cbot delights your customers by artificial intelligence powered-experiences instead of getting lost in complicated menus and forms
Drastically change the quality of your service, speed up the customer’s purchase, offer new products & campaigns and provide excellent customer support
See how Cbot makes a difference in the e-commerce space
- Already Trained for E-commerce Support – From the point of shopping site surfing till the point of delivery, the user has a lot to ask. Cbot’s pre-built e-commerce chatbots are already trained with the e-commerce domain knowledge and able to respond quickly with accurate customer support
- Product and Campaign Advisory – By data collection in terms of customer needs, preferences and feedback, your shoppers get a personalized product and campaign advisory
- On-Premise – Pre-built e-commerce chatbots operate on Cbot’s own natural language processing (NLP) engine technology and do not have dependency to external services. Therefore, they can be located on-premise as well
- Advanced AI Capabilities – Cbot’s e-commerce chatbots use AI, specifically natural language processing (NLP) and machine learning to anticipate the whole range of natural language text messages
- Multi Platform Usage – Cbot’s e-commerce chatbots ensure that the customers can reach your services without switching between platforms. You can implement a conversational experience where ever you want to serve
- Minimum Maintenance Cost – Every bot brings content management burden on customers. Thanks to web and document crawling technology, Cbot’s e-commerce chatbots fetch up-to-date responses from your web page and documents and require minimum maintenance cost
For complete pricing details, please contact the company directly.
For a proper demo of this CRM solution:
For a proper demo of this CRM solution, please contact the company directly.
Rich’s View of Cbot:
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If you are considering this program, you should also look at these other CRM solutions:
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