This review was last updated
This CRM Review examines Calltrunk.
In-Depth CRM Review
43 Overstone Road
CRM Category: Call Center Support – Cloud
Sub-Category: Call Recording
Seats: Small Enterprise
About the Company:
Like so many of the best ideas Calltrunk came into being because it was something we realized we personally needed. Both as individuals and as business people, we understood that life would be easier if we had a real record of key conversations. We’re the first to say: It’s not an original thought. Since we started this mission hundreds, of people have told us they often thought the same thing.
But the difference is that our unique backgrounds enabled us to do something about it.
See, as the people who had created the systems and organizations that run some of the biggest call centers in the world we knew how to do it.
So we did.
About the Product:
Like email for conversations
You can record your conversations, store them all online, search them for information and share the ones that you want to.
With Calltrunk you’ll transform the way you think about conversations: suddenly the spoken word is no longer something that vanishes. Now it’s a saveable, searchable information asset.
It’s about you
At the center of this new approach to the spoken word is you – or your business – and the way you do things. Which means two things: Anyphone – Anywhere.
What you’ll notice is that every other solution is about the device that you use.
With Calltrunk you can make a call using any phone and no matter how you make the call you own the recordings in a single secure account in the “cloud”.
That means you can access the recordings from anywhere.
Make a call
Record with any phone – your mobile, your landline, Skype or even say, your hotel phone.
Store in cloud
Your recordings are automatically stored in your secure online “Trunk” and can be accessed from anywhere.
Search & rewind
Search all your recordings in seconds. This phone conversation search technology is called ARGOsearch.
Share and manage
Calltrunk’s growing ecosystem allows you to share and/or make your recordings with Evernote, Box, Dropbox, SugarCRM, download or order transcriptions.
For complete pricing details, please see: contact the company directly.
For a proper demo of this CRM solution:
For a proper demo of this CRM solution, please contact the company directly.
Rich’s View of Calltrunk:
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