This review was last updated
This CRM Review examines Kred for CRM™.
In-Depth CRM Review
Kred for CRM™
25 Metro Drive
San Jose, CA 95110-1339
CRM Category: Social CRM Support – Cloud
Sub-Category: Social Credibility
Seats: Small Enterprise
About the Company:
As companies become more sophisticated and experienced purchasers of Salesforce.com and Force.com implementation services, they demand consultants who have more than just an expertise in the technology.
To truly succeed, consultants must have a business savvy and insight that matches their ability to develop and deploy complex technical solutions.
Cadalys fills a unique role in the marketplace, complementing our Salesforce.com and Force.com platform expertise with a rich business-centric approach and perspective. Anyone can deliver a project on time and on budget—we will ensure that your business initiative succeeds as well.
Our Services & Products
Cadalys has worked on some of the largest and most complex implementations of Salesforce.com to-date, including the then-world’s-largest implementation based on number of users (approx. 130,000) and the world’s largest code base of Salesforce.com’s Apex programming language. Our services focus on Sales Cloud, Service Cloud, portals, Collaboration Cloud, and custom enterprise applications built on the Force.com platform. Our products include Active Community™, the only gamification engine built 100% native on the Force.com platform, as well as Kred for CRM™, the world’s first social media influence app for Salesforce.
About the Product:
Kred for CRM™ is the official Kred app for Salesforce, has been featured on Fox Business Network’s Technology Behind Business, and is the world’s first social media influence app for Salesforce. Kred is a leading measurement of social media influence. Kred goes far beyond simple and less-meaningful metrics such as numbers of followers to provide a completely transparent score based on actions in social media and the effectiveness of those actions and interactions. Kred Influence measures an individual’s ability to inspire action in others. Kred Outreach measures an individual’s willingness to take action, and enthusiasm for amplifying, broadcasting and relaying information. Kred scores are measured globally, as well as in over 70 specific online communities such as C-Suite Executives, Bloggers, Tech, Finance and Healthcare. Kred for CRM can enable your company to identify the most powerful active influencers of your brand, as well as those most willing and able to promote your company’s brand or offering, and to use Salesforce to incorporate this insight into your company’s marketing, sales and customer service operations:
- Search for the most influential people mentioning a brand, product, service, competitor or keyword in social media, and create Leads, Contacts, Accounts and Cases directly in Salesforce.
- Increase close rate and average order size through the Sales Cloud by discovering previously unknown social media relationships between people in Salesforce and key contacts on Opportunities.
- Create marketing campaigns specifically targeted to top influencers and outreachers in the online communities relevant to your brand, products or services.
- Provide superior customer service through the Service Cloud to individuals most able and willing to make or break your company’s reputation.
Visit Kred for CRM on The AppExchange, or contact [email protected] to learn how your company can successfully incorporate the power of Kred’s social media influence scoring into all areas of your CRM strategy. Click here to see how top Influencers responded to Kred for CRM in its first week.
For complete pricing details, please contact the company directly.
For a proper demo of this CRM solution:
For a proper demo of this CRM solution, please contact the company directly.
Rich’s View of Kred for CRM™:
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